AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Starken Chile Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chattigo Legacy Chattigobot Chatbots and Conversational AI AI-Powered Application In Motion 2024 2024
In 2024, Starken Chile implemented Chattigobot, a Chatbots and Conversational AI application, to automate customer service and shipment-tracking workflows on WhatsApp. The deployment focused on shifting high-volume inbound inquiries from voice channels to conversational channels to improve customer experience across logistics processes. Chattigobot was configured with WhatsApp Business integration and AI conversational modules to perform intent recognition, automated tracking queries, and proactive notification workflows. Functional modules implemented included conversational ticketing, shipment status retrieval, and outbound WhatsApp notifications to automate routine logistics inquiries. The implementation architecture connected Chattigobot to Starken operational tracking data, with In Motion named as the technology partner responsible for integration and rollout. Operational scope covered customer service and logistics teams in Chile, enabling call-center deflection and continuous conversational handling on WhatsApp Business. Work that began in 2024 resulted in bot-resolution rates around 70–75 percent and enabled proactive tracking and WhatsApp notifications, shifting large call-center volumes to conversational channels and improving CX across logistics processes. Governance included a staged rollout with partner In Motion, configuration of automated workflows and notification rules, and alignment of conversational workflows with existing customer service processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drupal Legacy Drupal CMS Web Content Management Content Management n/a 2016 2016
Web Content Management Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Engagement CRM 2024 2024
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2024 2024
Social Media Management CRM 2022 2022
Tag Management CRM 2020 2020
Tag Management CRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2016 2016
Apps Development PaaS 2020 2020
Apps Development PaaS 2021 2021
Apps Development PaaS 2021 2021
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2025 2025
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
Domain Name System (DNS) IaaS 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2020 2020
Identity and Access Management (IAM) CyberSecurity 2023 2023
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Email Gateways (SEGs) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at Starken Chile
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Starken Chile Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Starken Chile Technographics

Starken Chile is a Distribution organization based in Chile, with around 500 employees and annual revenues of $100.0 million.

Starken Chile operates a diverse technology stack with applications such as Chattigobot, Microsoft 365 and Drupal CMS, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.

Starken Chile has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Chattigo, Microsoft and Drupal.

Starken Chile recently adopted applications including Amazon SES in 2025, Chattigobot in 2024 and Chattigo Platform in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Starken Chile’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Starken Chile’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Starken Chile technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.