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STARLUX Airlines
Location
11F, No. 525, Sec. 4, Zhongxiao E. Rd.,
Taipei, 110055,
Taiwan
Website
https://www.starlux-airlines.com/
Phone
886 2 2791-1000
Artw industry
Transportation
Employee
Revenue

STARLUX Airlines Technographics

STARLUX Airlines Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by STARLUX Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5396 STARLUX Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that STARLUX Airlines has purchased the following applications: Apple Pay for Payment Processing in 2020, Inform GroundStar for Aviation MRO in 2025, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems STARLUX Airlines is running and its propensity to invest more and deepen its relationship with Apple , Google , INFORM GmbH or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing STARLUX Airlines revenues, which have grown to $1.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for STARLUX Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

STARLUX Airlines Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP Financial Management n/a 2020 2020
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
INFORM GmbH Legacy Inform GroundStar Aviation MRO ERP Services and Operations n/a 2025 2025
In 2025, STARLUX Airlines implemented Inform GroundStar to standardize planning and operational control across its ground and line maintenance activities. The deployment is categorized as Aviation MRO and is provided by INFORM GmbH. The implementation covers a large part of the Inform GroundStar software suite, specifically GS Planning for demand planning, GS WorkforcePlus for optimized shift scheduling, GS RealTime for day of operation process management and task allocation, and integrated line maintenance solutions to streamline maintenance workflows. The Inform GroundStar suite leverages AI powered algorithms to combine robust resource planning with decision support on the day of operation, aligning planning and execution capabilities typical of Aviation MRO systems. Operational coverage centers on ground operations, line maintenance teams, operations control and workforce management, with the software supporting scenarios for airlines, ground handlers and airport interfaces. Training sessions and workshops have already commenced to prepare STARLUX employees for the software integration, reflecting a coordinated rollout across IT and operational departments. Governance for the contract emphasizes a single integrated suite to address diverse operational use cases, a rationale cited by STARLUX leadership for selecting INFORM GmbH. Early feedback from internal stakeholders is that the first results are very promising, and the proactive training and phased integration approach is intended to ensure a smooth transition and help STARLUX maintain and strengthen its position in the region.
Aviation MRO ERP Services and Operations 2025 2026
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Chatbots and Conversational AI AI-Powered Application 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2020 2020
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2025 2025
Secure Web Gateways (SWG) CyberSecurity 2019 2019
Secure Web Gateways (SWG) CyberSecurity 2019 2019
Web Application Firewalls (WAF) CyberSecurity 2019 2019
Web Application Firewalls (WAF) CyberSecurity 2025 2025
IT Decision Makers and Key Stakeholders at STARLUX Airlines
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by STARLUX Airlines Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD STARLUX Airlines Technographics

STARLUX Airlines is a Transportation organization based in Taiwan, with around 5396 employees and annual revenues of $1.14 billion.

STARLUX Airlines operates a diverse technology stack with applications such as Apple Pay, Inform GroundStar and Salesforce Chat (formerly Salesforce Live Agent), covering areas like Payment Processing, Aviation MRO and Chatbots and Conversational AI.

STARLUX Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, INFORM GmbH and Salesforce.

STARLUX Airlines recently adopted applications including Inform GroundStar in 2025, Inform GroundStar in 2025 and Sophos Email in 2025, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of STARLUX Airlines’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates STARLUX Airlines’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete STARLUX Airlines technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.