State Emergency Service of South Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by State Emergency Service of South Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 State Emergency Service of South Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State Emergency Service of South Australia has purchased the following applications: MYOB AccountRight for ERP Financial in 2011, Frontier Software Chris21 Payroll for Payroll in 2015, CentricMinds CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State Emergency Service of South Australia is running and its propensity to invest more and deepen its relationship with MYOB , Frontier Software , Thomson Reuters or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State Emergency Service of South Australia revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State Emergency Service of South Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MYOB | Legacy | MYOB AccountRight | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
In 2011 State Emergency Service of South Australia implemented MYOB AccountRight as its ERP Financial application to centralize financial recordkeeping for the 110 person government agency. The deployment placed MYOB AccountRight at the center of finance and administrative workflows, capturing transactional bookkeeping and supporting cash handling activities that were part of day to day office operations.
Configuration and operational use emphasized core financial capabilities consistent with an ERP Financial system, including general ledger bookkeeping, bank and cash reconciliation, accounts transaction recording and cash flow tracking. The implementation supported explicit operational tasks documented in staff notes, including petty cash reconciliation, use of EFTPOS transaction records, postage stamp reconciliation and routine bookkeeping activities, and rollout leveraged existing staff familiarity with MYOB, Microsoft Excel and Cash Flow Manager to embed new workflows into finance and administrative processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software Chris21 Payroll | Payroll | HCM | n/a | 2015 | 2015 |
In 2015, State Emergency Service of South Australia implemented Frontier Software Chris21 Payroll. The Frontier Software Chris21 Payroll deployment serves Payroll functions for the agency, supporting HR and finance activities across an organisation with approximately 110 employees and 59 full time equivalent staff.
Implementation centered on core payroll processing, statutory tax and withholding calculations, leave and entitlement management, and workforce administration capabilities typical of the Payroll category. Configuration work consolidated employee records, automated payroll run orchestration and reporting, and aligned pay rules and classification entitlements to public sector payroll requirements.
Post implementation audit findings in 2017 identified governance and process gaps tied to the Chris21 payroll system, specifically that human resource and payroll policies and procedures had not been reviewed or updated following the transition, there was no policy or procedure for reviewing and certifying leave return reports, and no legal compliance program. The agency was also the lead for four recommendations from an extreme weather event response, with one recommendation complete and three in progress as at 30 June 2017, indicating ongoing remediation efforts that intersect payroll governance and workforce administration.
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Recruiting | HCM |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentricMinds | Legacy | CentricMinds CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018 State Emergency Service of South Australia implemented CentricMinds CMS as its Web Content Management platform to deliver a new public-facing website and centralized content management capabilities. The CentricMinds CMS deployment focused on website rollouts and content lifecycle workflows, aligning the application to support editorial, publishing, and information management use cases typical of a Web Content Management implementation.
Project delivery included establishing Agile principles and the SCRUM product delivery framework, conducting requirements elicitation and drafting user stories, and planning and facilitating training for both IT and business users. The engagement also established an IT Business Process Management program spanning sales to rollout, worked with executive management to define service level agreements, managed ongoing CentricMinds CMS upgrades and releases, and provided escalation management and support governance, with stated achievements in enhanced customer experience methodologies and continuous improvement.
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