Synergy
78 State House Station,
Augusta, 04333, ME,
United States
Augusta, 04333, ME,
United States
1 207-624-7800
Government
Synergy Technographics
Synergy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Synergy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 Synergy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Synergy has purchased the following applications: CGI Advantage Financial Management for ERP Financial in 1989, Workday Absence Management for Absence and Leave Management in 2019, STARLIMS for Laboratory Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Synergy is running and its propensity to invest more and deepen its relationship with CGI Group , Workday , Attendance on Demand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Synergy revenues, which have grown to $12.72 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Synergy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Synergy Tech Stack and Enterprise Applications
Synergy ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CGI Group | Legacy | CGI Advantage Financial Management | ERP Financial | ERP | CGI United States | 1989 | 1991 |
In 1989 Synergy implemented CGI Advantage Financial Management as a statewide finance platform. The deployment aimed to centralize finance, budget and procurement functions and the State went live on time and on budget in July 2007, achieving its mission for a centralized finance, budget and procurement system.
CGI Advantage Financial Management was configured to deliver core ERP Financial capabilities, with emphasis on centralized general ledger and budgetary control, procurement workflows, and accounts payable and receivable processing. Configuration work focused on standardizing chart of accounts and budget structures to support multi agency fund accounting and statewide fiscal reporting.
The implementation was executed with CGI United States as the system integrator, and operational scope now covers 139 agencies including the Departments of Education, Environmental Protection, Human Resources, Labor, Public Safety and Transportation. Integrations were organized around a centralized deployment model to enable shared financial master data and interagency transaction processing across state government.
Governance was restructured to support statewide fiscal controls and standardized procurement approval workflows, with agency level change control coordinated through a central finance office. The project outcome as stated was a centralized ERP Financial platform delivered on schedule and on budget that consolidated finance, budget and procurement functions across the participating state agencies.
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Synergy HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2020 |
In 2019 Synergy implemented Workday Absence Management as part of a broader Workday rollout that also included Recruiting and Onboarding, Benefits, Compensation, Time Tracking, and Payroll. The deployment positioned Workday Absence Management to serve Absence and Leave Management responsibilities across HR and payroll business functions, aligning leave administration with time collection and pay processing.
Workday Absence Management was configured to manage standard absence and leave workflows, including entitlement and accrual rules, multiple absence types, manager approvals, and scheduled leave tracking. The implementation integrated configured absence policies with Time Tracking and Payroll modules to ensure continuity between time collection, leave balances, and pay processing, and it used Workday configuration constructs for eligibility, service time calculations, and calendar-aware accruals.
Operational governance centralized HR ownership for absence policy configuration and administrative workflows, while payroll maintained operational controls for pay impacts and interfacing with payroll runs. Change management emphasized role-based approvals and documented configuration governance to maintain compliance with government leave rules and to support coordinated updates across Recruiting, Benefits, Compensation, Time Tracking, and Payroll. Workday Absence Management remains the system of record for Absence and Leave Management within Synergy’s Workday footprint.
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Benefits Administration | HCM |
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2019 | 2020 |
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Compensation Management | HCM |
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2019 | 2020 |
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Core HR | HCM |
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2018 | 2023 |
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HR Compliance | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2015 | 2015 |
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Offboarding | HCM |
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2019 | 2020 |
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Onboarding | HCM |
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2019 | 2020 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2020 |
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Time and Attendance | HCM |
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2019 | 2020 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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Synergy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| STARLIMS | Legacy | STARLIMS | Laboratory Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Synergy started using STARLIMS to centralize water chemistry workflows across its power station laboratories. The STARLIMS implementation focused on Laboratory Management to automate routine test scheduling and to eliminate manual data entry and disconnected spreadsheets used by laboratory technicians.
Configuration work included fine tuning of dashboards, screens, visualization and reporting, scheduling tools and role based permissions to support laboratory workflows and personalization for users. STARLIMS automated scheduling of water testing and provided mechanisms for user initiated test run lists to be sent to analytical instruments and for verified test results to be automatically loaded into the central STARLIMS database, enabling anomaly detection and prompting corrective actions.
STARLIMS was integrated directly with multiple analytical instrument platforms and with Synergy’s data historian so online field instrumentation data and laboratory chemistry results could be viewed and trended together on the same graphs. This integration enabled calculations, data interrogation during investigations, and historical trend review by chemists and plant engineers, supporting correlation of turbine, boiler and cooling tower performance with water chemistry.
Operational coverage extended to the majority of Synergy’s power station laboratories within the first year, and the platform was used by laboratory technicians, station chemists and plant engineers. Governance capabilities were implemented so the system logs who created, changed or deleted data entries, supporting personnel accountability, and workflows were restructured to reduce reliance on paper records and spreadsheets.
Explicit outcomes documented by Synergy included an estimated saving of five man hours per technician per week, reduced manual report writing, and streamlined data storage and accessibility through a single repository. STARLIMS provided a Laboratory Management platform that tightened data governance, improved cross functional access to chemistry and online instrumentation data, and supported more informed operational decision making and equipment longevity efforts.
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Synergy Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2020 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Synergy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Synergy Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Synergy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2014 | 2014 |
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Synergy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Synergy
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO | CXO | Finance | |
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Director of Applications Development | Director | IT | |
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IT Manager | Manager | IT | |
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Apps Being Evaluated by Synergy Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Synergy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Synergy digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Synergy Technographics
Synergy is a Government organization based in United States,
with around 13000 employees and annual revenues of $12.72 billion.
Synergy operates a diverse technology stack with applications such as
CGI Advantage Financial Management, Workday Absence Management and STARLIMS,
covering areas like ERP Financial, Absence and Leave Management and Laboratory Management.
Synergy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CGI Group, Workday and STARLIMS.
Synergy recently adopted applications including
Attendance on Demand Compliance in 2022, Microsoft Power BI in 2022 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Synergy’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Synergy’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Synergy technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.