SUNY Upstate Medical University
750 East Adams Street,
Syracuse, 13210, NY,
United States
Syracuse, 13210, NY,
United States
1 315 464-5540
Education
SUNY Upstate Medical University Technographics
SUNY Upstate Medical University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SUNY Upstate Medical University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9460 SUNY Upstate Medical University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SUNY Upstate Medical University has purchased the following applications: PageUp ATS for Applicant Tracking System in 2011, EPIC EHR for Electronic Health Record in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SUNY Upstate Medical University is running and its propensity to invest more and deepen its relationship with PageUp , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SUNY Upstate Medical University revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SUNY Upstate Medical University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SUNY Upstate Medical University Tech Stack and Enterprise Applications
SUNY Upstate Medical University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, SUNY Upstate Medical University deployed PageUp ATS as its Applicant Tracking System on the university careers website. The PageUp ATS implementation is surfaced on upstate.edu to capture external applicant traffic, publish open requisitions, and centralize candidate intake for institutional hiring workflows.
Functional coverage follows standard Applicant Tracking System patterns, including job posting management, application form capture, candidate lifecycle tracking, configurable screening workflows, interview scheduling, and offer tracking, supporting HR and talent acquisition operations across the university. The deployment architecture is web-facing with PageUp ATS integrated into the public careers site, and governance and operational ownership are positioned within HR to manage requisition approvals, configuration of hiring workflows, and applicant data handling.
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Time and Attendance | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2011 | 2011 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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SUNY Upstate Medical University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016 SUNY Upstate Medical University deployed EPIC EHR, an Electronic Health Record, across its mixed hospital, clinical, academic, research, residential, and campus facilities. The implementation targeted the Upstate University Health System footprint that includes Upstate University Hospital, Upstate University Hospital at Community Campus, Upstate Golisano Children’s Hospital, multiple outpatient offices, and the university’s telemedicine program serving rural communities.
The rollout centered on core Electronic Health Record capabilities such as patient registration and access, appointment scheduling, clinical documentation, and care coordination modules within EPIC EHR. Configuration work emphasized call center workflows, enabling live access to patient records during inbound calls, appointment lookup and scheduling actions from the agent interface, and automated call routing logic to surface clinical context to patient access staff.
Integration scope explicitly included the health system’s call centers, linking telephony workflows to EPIC EHR to provide patient context at the point of contact. Operational coverage spanned patient access and scheduling teams, clinical intake staff, and call center agents supporting both hospital and outpatient sites, while also interfacing with telemedicine scheduling and remote patient routing.
Governance focused on centralized configuration of call handling rules and role based access inside EPIC EHR, with process changes to call center scripts and patient intake procedures to align with the new record access patterns. The integration was implemented with the stated objectives to save time and enhance the patient caller experience, improving agent access to clinical context during inbound patient interactions.
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Electronic Health Record | ERP Services and Operations |
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2015 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2017 |
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Electronic Health Record | ERP Services and Operations |
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2012 | 2013 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2017 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2017 |
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Library Management | ERP Services and Operations |
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2021 | 2021 |
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Patient Management | ERP Services and Operations |
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2021 | 2021 |
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Pharmacy Management | ERP Services and Operations |
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2015 | 2016 |
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SUNY Upstate Medical University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, SUNY Upstate Medical University implemented Cisco Webex Meetings for Audio Video and Web Conferencing. The university uses Cisco Webex Meetings embedded on its public website to deliver virtual lectures, public events, and remote collaboration access for students, faculty, and external participants. This public-facing deployment positions Cisco Webex Meetings as the primary web conferencing entry point for campus stakeholders.
The implementation leverages the Webex Meetings client embedded in web pages to provide standard category capabilities including real-time video, screen sharing, recording, and participant management, with meeting join flows presented directly from the site. Operational coverage spans academic instruction, research seminars, clinical coordination, and administrative communication, reflecting typical Audio Video and Web Conferencing usage across an academic medical center. Governance and provisioning are coordinated through central IT controls for web embedding and meeting configuration to maintain consistent access and configuration across the site.
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Collaboration | Collaboration |
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2020 | 2020 |
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SUNY Upstate Medical University Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2016 | 2016 |
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SUNY Upstate Medical University SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2018 | 2018 |
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SUNY Upstate Medical University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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SUNY Upstate Medical University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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SUNY Upstate Medical University Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Sourcing | Procurement |
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2018 | 2018 |
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SUNY Upstate Medical University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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SUNY Upstate Medical University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at SUNY Upstate Medical University
| First Name | Last Name | Title | Function | Department | Phone | |
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Assistant Vice President for Finance & Budget | VP | Finance | |
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Director Of Operations | Director | Finance | |
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Associate Vice President for Human Resources | VP | HR | |
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Director, Accounts Payable | Director | Finance | |
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HR Manager | Manager | HR | |
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Senior Vice President for Finance and Administration | VP | Finance | |
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Apps Being Evaluated by SUNY Upstate Medical University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SUNY Upstate Medical University IT executives and key decision makers. This section highlights SUNY Upstate Medical University's latest recorded technology evaluations, including Coupa Procurement for Procurement on 2025-10-28 and EPIC EHR for Electronic Health Record on 2025-01-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SUNY Upstate Medical University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-28 | SUNY Upstate Medical University | Evaluated | Coupa Software | Coupa Procurement | Procurement | Procurement |
| 2025-01-07 | SUNY Upstate Medical University | Evaluated | Epic Systems | EPIC EHR | Electronic Health Record | ERP Services and Operations |
FAQ - APPS RUN THE WORLD SUNY Upstate Medical University Technographics
SUNY Upstate Medical University is a Education organization based in United States,
with around 9460 employees and annual revenues of $1.50 billion.
SUNY Upstate Medical University operates a diverse technology stack with applications such as
PageUp ATS, EPIC EHR and Cisco Webex Meetings,
covering areas like Applicant Tracking System, Electronic Health Record and Audio Video and Web Conferencing.
SUNY Upstate Medical University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PageUp, Epic Systems and Cisco Systems.
SUNY Upstate Medical University recently adopted applications including
SpringShare in 2021, TeleTracking PatientFlow in 2021 and Contentsquare in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SUNY Upstate Medical University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SUNY Upstate Medical University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SUNY Upstate Medical University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.