Fort Myers, 33913, FL,
United States
StatesideBPO Technographics
StatesideBPO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by StatesideBPO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 StatesideBPO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that StatesideBPO has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Tidio Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems StatesideBPO is running and its propensity to invest more and deepen its relationship with Intuit , Tidio , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing StatesideBPO revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for StatesideBPO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
StatesideBPO Tech Stack and Enterprise Applications
StatesideBPO ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, StatesideBPO implemented Intuit Quickbooks Enterprise. The deployment established Intuit Quickbooks Enterprise as the company ERP Financial platform, centralizing core accounting and financial management for a 50-person professional services firm.
Configuration work focused on standardizing the chart of accounts, multi-user concurrent access and role-based permissions, custom financial reporting, automated invoicing workflows and job costing aligned to project billing. Functional capabilities deployed reflect ERP Financial norms, including general ledger consolidation, accounts receivable aging, accounts payable workflow approvals, billing and revenue recognition processes.
Operational coverage targeted finance, accounting and billing functions across the firm, with governance set around monthly close controls and process standardization for time capture to invoicing handoffs. Staffing and operational readiness included a requirement for verifiable current QuickBooks Pro experience as noted in recruiting documentation and the linked job posting, ensuring ongoing administration and reporting expertise for Intuit Quickbooks Enterprise.
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StatesideBPO AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 StatesideBPO implemented Tidio Live Chat on its public website. StatesideBPO uses Tidio Live Chat, a Chatbots and Conversational AI solution, to support client services and lead capture workflows for the 50-employee professional services firm. The deployment centers on an embedded website chat widget that surfaces proactive messages and accepts inbound customer queries, providing a web-first engagement layer for prospects and clients.
Configuration emphasized standard chat modules available in Tidio Live Chat, including live operator routing, automated greeting sequences, canned responses, and visitor context features, all managed through the vendor portal. Operational coverage is the corporate website and associated web-based intake workflows, with client services and sales staff triaging inbound requests and capturing contact details via the chat interface. Governance is enforced through centralized admin settings in the Tidio console, where routing rules and response templates define operational workflows across support and sales functions.
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StatesideBPO Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 StatesideBPO implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities for its 50-employee professional services operation in the United States. The deployment positioned Google Workspace as the primary collaboration and corporate communications platform for the company, with the implementation surfaced on the company website and bound to the corporate domain.
The Google Workspace (Formerly Google G-Suite) deployment was executed as a cloud-native, SaaS-first architecture using the Google admin console for centralized user and domain management. Functional modules aligned with Collaboration use cases were configured, including email, calendar, file storage and sharing, document co-editing, and web conferencing, with role-based groups and mailbox provisioning to support client-facing teams and internal operations.
Operational coverage was company-wide across StatesideBPO, using domain-based account provisioning and browser-first access patterns. Governance controls were applied through admin console policies for sharing and access, group membership workflows for departmental access, and standard identity controls to manage external sharing and communications. The narrative centers on Google Workspace as the Collaboration application supporting StatesideBPO business functions for internal collaboration and client communications.
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StatesideBPO IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at StatesideBPO
Apps Being Evaluated by StatesideBPO Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||