Stedelijk Museum Amsterdam
Museumplein 10,
Amsterdam, 1071 DJ,
Netherlands
Amsterdam, 1071 DJ,
Netherlands
31 20 573 2911
Leisure and Hospitality
Stedelijk Museum Amsterdam Technographics
Stedelijk Museum Amsterdam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Stedelijk Museum Amsterdam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 151 Stedelijk Museum Amsterdam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stedelijk Museum Amsterdam has purchased the following applications: Serrala Payments for Payment Processing in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, October CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stedelijk Museum Amsterdam is running and its propensity to invest more and deepen its relationship with Serrala , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stedelijk Museum Amsterdam revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stedelijk Museum Amsterdam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Stedelijk Museum Amsterdam Tech Stack and Enterprise Applications
Stedelijk Museum Amsterdam ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala Payments | Payment Processing | ERP | n/a | 2014 | 2014 |
In 2014, Stedelijk Museum Amsterdam implemented Serrala Payments for Payment Processing. The deployment centralized electronic payment acceptance across the museum, supporting ticketing, retail sales, and membership transactions as the primary business functions covered by the Serrala Payments rollout.
Serrala Payments was configured to deliver core Payment Processing capabilities including real time payment capture, centralized reconciliation, settlement orchestration, transaction reporting, and tokenization for card data protection. The implementation emphasized finance and operations workflows, enabling box office and retail teams to standardize payment handling and financial close activities under a single payments platform.
Operational governance centered on finance and box office ownership, with configuration of payment workflows, role based access for transactional teams, and process adjustments to align transaction reporting with museum accounting. The project scope was limited to Stedelijk Museum Amsterdam in the Netherlands, positioning Serrala Payments as the central payment engine for the institution’s point of sale and ticketing revenue streams, and linking application level payment orchestration to the museum’s finance and operations functions.
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Stedelijk Museum Amsterdam Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Stedelijk Museum Amsterdam implemented Google Workspace (Formerly Google G-Suite) to provide centralized Collaboration capabilities referenced on the museum website. The adoption positions Google Workspace (Formerly Google G-Suite) as the cloud-hosted productivity platform for staff communications and content workflows across the organization.
Core modules align with standard Google Workspace functionality, including Gmail for institutional email, Google Drive for centralized file storage, Google Docs and Sheets for collaborative content creation, and Google Calendar for scheduling and resource coordination. The deployment uses the Google Admin console for user provisioning and organizational unit configuration, consistent with a SaaS architecture for managing accounts and permissions.
Operational coverage includes primary museum business functions such as administration, curatorial, marketing, education, and visitor services, enabling collaborative content production, scheduling, and internal communications. Governance is implemented through Google Workspace administration controls and organizational unit segmentation, with provisioning and access management handled by the museum IT administration to support departmental workflows.
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Collaboration | Collaboration |
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2018 | 2018 |
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Stedelijk Museum Amsterdam Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| October CMS | Legacy | October CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018 Stedelijk Museum Amsterdam deployed October CMS as the museum’s Web Content Management platform to manage its public website at stedelijk.nl. October CMS is the application used for content publishing and editorial operations, establishing a clear relationship between Stedelijk Museum Amsterdam, October CMS, Web Content Management, and website publishing functions.
The implementation centers on core Web Content Management capabilities typical of October CMS, including template driven page rendering, backend content authoring, a media library for asset management, and role based editorial workflows. Configuration likely emphasizes modular themes and content types to support exhibition pages, news and events, and static informational content while preserving a lightweight, maintainable site architecture.
Operational scope covers the museum’s public website and supports editorial teams responsible for communications and exhibition content, with governance implemented through backend user roles, versioning, and staged publishing workflows consistent with Web Content Management practice. The deployment aligns October CMS application management with the museum’s web publishing processes and editorial governance without external systems or integration details specified in source documentation.
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Stedelijk Museum Amsterdam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2023 |
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Stedelijk Museum Amsterdam ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Stedelijk Museum Amsterdam PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2012 | 2012 |
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Stedelijk Museum Amsterdam IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Stedelijk Museum Amsterdam
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Stedelijk Museum Amsterdam Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Stedelijk Museum Amsterdam IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Stedelijk Museum Amsterdam digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Stedelijk Museum Amsterdam Technographics
Stedelijk Museum Amsterdam is a Leisure and Hospitality organization based in Netherlands,
with around 151 employees and annual revenues of $36.0 million.
Stedelijk Museum Amsterdam operates a diverse technology stack with applications such as
Serrala Payments, Google Workspace (Formerly Google G-Suite) and October CMS,
covering areas like Payment Processing, Collaboration and Web Content Management.
Stedelijk Museum Amsterdam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Google and October CMS.
Stedelijk Museum Amsterdam recently adopted applications including
EM Cultuur AdreZ CRM in 2022, EM Cultuur MAILINGLIJST in 2022 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Stedelijk Museum Amsterdam’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Stedelijk Museum Amsterdam’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Stedelijk Museum Amsterdam technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.