Bishops Stortford, CM23 5LY,
United Kingdom
Sterling Insurance United Kingdom Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sterling Insurance United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Sterling Insurance United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sterling Insurance United Kingdom has purchased the following applications: WordPress for Web Content Management in 2019, Taboola Yusp for Personalization and Product Recommendations in 2023, Mitel MiContact Centre Campaign Manager for Campaign Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sterling Insurance United Kingdom is running and its propensity to invest more and deepen its relationship with Automattic , Taboola , Trustpilot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sterling Insurance United Kingdom revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sterling Insurance United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Taboola | Legacy | Taboola Yusp | Personalization and Product Recommendations | eCommerce | n/a | 2023 | 2023 |
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Product Information Management | eCommerce |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel MiContact Centre Campaign Manager | Campaign Management | CRM | VSL | 2023 | 2023 |
In 2023, Sterling Insurance United Kingdom deployed Mitel MiContact Centre Campaign Manager in a Campaign Management implementation at its Bishop's Stortford contact centre, engaging VSL as the systems integrator. The deployment targeted outbound sales and renewals workflows to prioritise and triage leads, implement call recycling and scale outbound calling across sales and renewals teams in the United Kingdom.
The Mitel MiContact Centre Campaign Manager implementation leveraged MiContact Center Outbound with Noetica intelligence to deliver predictive dialler and campaign management features. Configuration work focused on campaign segmentation, dialling controls, prioritisation rules and call recycling workflows to automate lead triage and manage outbound call pacing.
Operational coverage included the Bishop's Stortford contact centre and UK sales and renewals functions, with explicit integration to the sales CRM for lead routing and campaign target lists. VSL executed the rollout and configured operational governance such as campaign approval gates, campaign scheduling, call handling scripts and escalation paths to align contact centre operations with sales processes.
The public case cites predictive dialler and campaign management capabilities delivered through the Mitel Noetica outbound solution, therefore Campaign Manager functionality is inferred as part of the outbound and campaign management capability. The deployment was intended to prioritise leads and scale outbound capacity for insurance sales and renewals.
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics, Campaign Management | CRM |
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2023 | 2023 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2025 | 2025 |
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