VSL
8 Eu Tong Sen St,
Singapore, 59818,
Singapore
Singapore, 59818,
Singapore
65 2345674567
Professional Services
VSL
List of Software Implementations where VSL is Reseller or System Integrator
VSL, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. VSL collaboration with software players such as Mitel empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
VSL is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| VSL | Mitel | Mitel MiContact Centre Campaign Manager | Campaign Management | CRM |
List of Software Implementations where VSL is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Sterling Insurance United Kingdom | Insurance | 200 | $25M | United Kingdom | Mitel | Mitel MiContact Centre Campaign Manager | Campaign Management | 2023 |
In 2023, Sterling Insurance United Kingdom deployed Mitel MiContact Centre Campaign Manager in a Campaign Management implementation at its Bishop's Stortford contact centre, engaging VSL as the systems integrator. The deployment targeted outbound sales and renewals workflows to prioritise and triage leads, implement call recycling and scale outbound calling across sales and renewals teams in the United Kingdom.
The Mitel MiContact Centre Campaign Manager implementation leveraged MiContact Center Outbound with Noetica intelligence to deliver predictive dialler and campaign management features. Configuration work focused on campaign segmentation, dialling controls, prioritisation rules and call recycling workflows to automate lead triage and manage outbound call pacing.
Operational coverage included the Bishop's Stortford contact centre and UK sales and renewals functions, with explicit integration to the sales CRM for lead routing and campaign target lists. VSL executed the rollout and configured operational governance such as campaign approval gates, campaign scheduling, call handling scripts and escalation paths to align contact centre operations with sales processes.
The public case cites predictive dialler and campaign management capabilities delivered through the Mitel Noetica outbound solution, therefore Campaign Manager functionality is inferred as part of the outbound and campaign management capability. The deployment was intended to prioritise leads and scale outbound capacity for insurance sales and renewals.
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IT Decision Makers and Key Stakeholders at VSL
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Buyer Intent: Companies Evaluating VSL Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating VSL software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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VSL System Integrator / VAR Profile
VSL is a system integrator and technology consulting firm headquartered in Singapore, Singapore, with approximately 10 employees and annual revenues of $2M.
VSL implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 1 verified VSL software implementations across industries and regions, including: Sterling Insurance United Kingdom where VSL implemented Mitel MiContact Centre Campaign Manager.
VSL has a strategic VAR/SI partnership with Mitel, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing VSL partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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