Calgary, T2C 2W9, AB,
Canada
Stratus Electrical & Instrumentation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Stratus Electrical & Instrumentation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 160 Stratus Electrical & Instrumentation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stratus Electrical & Instrumentation has purchased the following applications: Aimsio for Field Service Management in 2018, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stratus Electrical & Instrumentation is running and its propensity to invest more and deepen its relationship with Aimsio , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stratus Electrical & Instrumentation revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stratus Electrical & Instrumentation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aimsio | Legacy | Aimsio | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Stratus Electrical & Instrumentation implemented Aimsio, a Field Service Management application, to centralize field operations and coordinate its technician and office workflows across its Canadian professional services organization. The deployment focused on operationalizing job intake and scheduling for field teams while providing project coordinators with a unified work order view and mobile-enabled technician interaction.
Configuration emphasized scheduling and dispatch, mobile technician workflows for on-site job capture and status updates, work order lifecycle management, time and materials recording, and operational reporting. Aimsio was configured to generate invoice-ready job records and support coordination between field crews and office staff using standard Field Service Management capabilities.
Governance included vendor-led onboarding with role-based administrative controls and defined process ownership across operations and finance, and a phased adoption approach for technicians and back-office users. Integrations were scoped to synchronize job and billing records with back-office accounting and ERP systems and to maintain mobile synchronization, without naming external products. Stratus explicitly reported that Aimsio’s team delivered a smooth transition and strong customer service, and the company recommends Aimsio to peers who had previously struggled with their systems.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Stratus Electrical & Instrumentation implemented Microsoft 365 to provide Collaboration capabilities. The Microsoft 365 deployment supports the 160-employee Canadian professional services firm and is referenced on their public website as part of their cloud productivity footprint. The implementation scope centers on enterprise communications and document collaboration across project delivery and back office functions.
Microsoft 365 was configured to provide standard Collaboration capabilities such as Exchange Online for email, SharePoint Online for centralized document libraries, OneDrive for individual file sync, Microsoft Teams for meetings and chat, and Office desktop and web applications for authoring and editing, reflecting common functional modules in the Collaboration category. Operational coverage includes engineering, project management, and administrative teams, with workflows oriented around shared document libraries and cloud hosted mail and collaboration tools. Governance is oriented toward centralized content and communication management consistent with Microsoft 365 practices for professional services organizations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, Stratus Electrical & Instrumentation implemented Zendesk Service to manage online customer interactions. The deployment of Zendesk Service centralizes Customer Support workflows and is embedded on the company website to capture inbound inquiries and route them into the support platform. This configuration positions Zendesk Service as the primary web-facing intake for customer requests and service tickets.
Zendesk Service provides a unified case management layer for Stratus Electrical & Instrumentation's customer support team, consolidating web submissions and email into a single queue and enabling standard Customer Support capabilities such as ticket triage, assignment, status tracking and knowledge base publishing. Operational coverage is centered on the customer-facing support function within the company, with administrative configuration and role based access controls in Zendesk Service to govern ticket routing and support workflow. The implementation reflects a website-integrated Customer Support architecture using Zendesk Service as the focal point for customer issue capture and case lifecycle management.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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