Jacksonville, 32256, FL,
United States
Streamline Technographics
Streamline Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Streamline and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Streamline employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Streamline has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Wix.com for Web Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Streamline is running and its propensity to invest more and deepen its relationship with Tidio , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Streamline revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Streamline intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Streamline Tech Stack and Enterprise Applications
Streamline AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Streamline deployed Tidio Live Chat on its public website. Tidio Live Chat is implemented as a Chatbots and Conversational AI solution to support customer service and online engagement for the transportation company.
The implementation is centered on a website-embedded chat widget, using Tidio Live Chat to enable live operator sessions alongside automated messaging workflows common to conversational AI. Configuration work included templated messages, automated replies for common inquiries, and chat-based contact capture to route inbound web conversations to internal agents.
Operational ownership is concentrated in digital customer service and sales-facing teams, consistent with Streamline's 150 employee scale and United States operations. Administration and configuration are handled through the Tidio Live Chat administrative interface, allowing staff to manage conversation templates, agent availability, and response workflows without heavy engineering involvement.
Governance and process adjustments aligned web inquiry handling to centralized chat operations, introducing agent routing and conversational workflows for web support. The Tidio Live Chat deployment embeds Chatbots and Conversational AI into Streamline's website to provide a conversational entry point for customer inquiries and sales leads.
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Streamline Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Streamline implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud native SaaS deployment is provisioned under Streamline's corporate domain and provides core collaboration capabilities including Gmail corporate mail, Google Drive file storage, Google Docs and Sheets collaborative authoring, and Google Calendar scheduling to support business functions across IT operations, sales, customer support, and finance.
Google Workspace (Formerly Google G-Suite) is surfaced on Streamline's public website for corporate contact points and domain verified email, and the implementation is administered through the Workspace admin console to manage user provisioning, access controls, and group policies. Configuration and operational practice emphasize cloud identity and access management, shared drive organization, and real time collaboration workflows while governance is centralized with IT to enforce access and sharing policies.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Streamline Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2022 | 2022 |
In 2022, Streamline implemented Wix.com as its public website platform, deploying Wix.com to deliver core Web Content Management for the corporate web presence. The implementation positions Wix.com as the primary tool for site composition and external content delivery, providing a hosted content platform for Streamline's transportation services website.
The deployment leverages standard Web Content Management capabilities such as template-driven page design, WYSIWYG content editing, media asset management, page publishing workflows, SEO configuration, and basic form handling for inbound inquiries. Streamline uses Wix.com to author and publish structured and unstructured content across marketing pages, service descriptions, and resource sections, with the Wix.com application handling site hosting and content lifecycle functions.
Operational ownership and day to day content governance are concentrated in the marketing and communications function, which manages editorial updates and publishing cadence through the Wix.com site editor and administrative controls. Role based access and built in publishing controls within Wix.com provide governance for content changes, while technical configuration remains within the platform's managed hosting model and does not require on premise infrastructure.
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Streamline ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2023 | 2023 |
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Streamline IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Streamline CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Streamline
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Streamline Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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