Horsham, 19044, PA,
United States
Strongarm Designs Technographics
Strongarm Designs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Strongarm Designs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Strongarm Designs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Strongarm Designs has purchased the following applications: Augmentir Workforce Intelligence for Skills Intelligence in 2019, Infor VISUAL for Manufacturing ERP in 1999, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Strongarm Designs is running and its propensity to invest more and deepen its relationship with Augmentir , Infor , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Strongarm Designs revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Strongarm Designs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Strongarm Designs Tech Stack and Enterprise Applications
Strongarm Designs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Augmentir | Legacy | Augmentir Workforce Intelligence | Skills Intelligence | HCM | n/a | 2019 | 2019 |
In 2019, Strongarm Designs deployed Augmentir Workforce Intelligence in its United States manufacturing operations to digitize QA and complex assembly workflows. The deployment used Augmentir Workforce Intelligence as a Skills Intelligence application to operationalize skills visibility and task guidance across production and quality teams.
Implementation centered on configuring digital QA inspections and assembly workflows within Augmentir Workforce Intelligence, leveraging the vendor's AI based 'True Opportunity' workforce intelligence to surface improvement opportunities from captured task and inspection data. Skills and training usage was instrumented and tracked consistent with the vendor description, enabling qualification mapping and usage analytics tied to shop floor tasks.
Operational scope covered Strongarm's US manufacturing sites and targeted QA technicians and assembly operators, with rollout emphasis on shop floor task orchestration and frontline guidance. The implementation restructured QA workflows and assembly sequencing to execute through the Augmentir application and centralized task data for analysis.
Governance established ongoing feedback loops where 'True Opportunity' insights informed process adjustments and training focus, aligning workforce skills outputs with observed quality issues. Outcomes reported by the vendor included a 50% reduction in QA time per system and a 20% reduction in average build time.
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Strongarm Designs ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor VISUAL | Manufacturing ERP | ERP Services and Operations | n/a | 1999 | 1999 |
Strongarm Designs implemented Infor VISUAL in 1999 as its Manufacturing ERP to support inside sales and customer service activities in a small to mid sized manufacturing operation. The deployment of Infor VISUAL was positioned to centralize quotation, order management, and shop floor visibility for a company focused on standard and custom product manufacturing.
Infor VISUAL was configured to deliver core Manufacturing ERP capabilities including quote generation and management for custom and standard products, sales order processing, bill of materials management, inventory control, production scheduling, and shop floor control. A quote log was developed and embedded in the VISUAL workflow to track customer activity and provide a mechanism for timely follow up and pipeline visibility.
Operational use of Infor VISUAL covered inside sales, customer service, engineering collaboration on new designs, and support for regional distributors who required technical information and marketing materials. Users operated Infor VISUAL alongside MS Office programs and Outlook Express and used internet research to support quoting and technical responses, reflecting a workstation centric deployment model common for Manufacturing ERP in that period.
Governance was focused on formalizing quote and engineering review workflows within Infor VISUAL, and on using the quote log to enforce follow up discipline across sales and customer service teams. The implementation oriented system processes around quoting, customer communication, and engineer interfacing, aligning the Manufacturing ERP application with sales, service, engineering, and distributor support business functions.
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Strongarm Designs AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Strongarm Designs implemented LiveChat on its website. LiveChat is a Chatbots and Conversational AI application that provides an embedded web chat widget, real time messaging, canned responses, automated greetings, and conversation history to enable on-site customer engagement.
Deployment centers on the browser embedded chat widget delivering conversations to web based agent consoles and mobile agent apps provisioned for customer support and sales staff, with configuration of chat routing, queueing, canned message templates, and visitor context capture for incoming web inquiries. Functional modules implemented include the live chat widget, chat routing and queue management, template responses and transcripts, and visitor profiling to support customer service and pre sales workflows. Strongarm Designs LiveChat Chatbots and Conversational AI supports customer support and sales business functions and centralizes web engagement on the corporate website.
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Strongarm Designs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Strongarm Designs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Strongarm Designs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Strongarm Designs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Strongarm Designs Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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