Warminster, 18974, PA,
United States
Suburban Marble & Granite, Inc. Technographics
Suburban Marble & Granite, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Suburban Marble & Granite, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Suburban Marble & Granite, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Suburban Marble & Granite, Inc. has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Suburban Marble & Granite, Inc. is running and its propensity to invest more and deepen its relationship with Intuit , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Suburban Marble & Granite, Inc. revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Suburban Marble & Granite, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Suburban Marble & Granite, Inc. Tech Stack and Enterprise Applications
Suburban Marble & Granite, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2011 | 2011 |
In 2011 Suburban Marble & Granite, Inc. implemented Intuit Quickbooks Enterprise to establish a centralized accounting platform. The deployment targeted core financial processes under the ERP Financial category, aligning company finance and project accounting around a single ledger for a small construction contractor with approximately 20 employees.
The Intuit Quickbooks Enterprise implementation focused on ERP Financial modules typical for construction firms, including general ledger, accounts payable, accounts receivable, job costing and project-level financial reporting, inventory control for material stock, and payroll processing. Configuration work emphasized a construction-aware chart of accounts and job cost rollups, standard invoice and purchase workflows, and configurable reporting templates so that Intuit Quickbooks Enterprise could support month end close and project profitability tracking.
Operational scope centered on finance and operations teams across the company, consolidating financial recordkeeping and project accounting into Intuit Quickbooks Enterprise. Governance changes included role based access to financial functions, standardized accounting procedures, and defined period close responsibilities to ensure consistent bookkeeping and auditability within the ERP Financial implementation.
|
Suburban Marble & Granite, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Suburban Marble & Granite, Inc. implemented LiveChat on its public website. LiveChat in the Chatbots and Conversational AI category was provisioned as an embedded web chat widget to provide real time customer messaging and lead capture. The implementation emphasized immediate customer engagement, proactive chat invitations, and scripted responses to support inbound inquiries about fabrication, installation, and scheduling.
Operational responsibility was assigned to a small sales and operations group within the 20 person firm, who configured business hours, canned responses, and chat routing to align with showroom and installation schedules. The LiveChat deployment remained contained to the company website and serves as the primary conversational channel for customer service and lead generation. This positioning of LiveChat in the Chatbots and Conversational AI category clarifies the relationship between Suburban Marble & Granite, Inc., the application LiveChat, and the business functions of customer service and sales.
|
Suburban Marble & Granite, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Suburban Marble & Granite, Inc. implemented Microsoft 365 to centralize Collaboration across its small construction and fabrication operations. The company uses Microsoft 365 on their website and as the primary cloud productivity platform for email, document storage, and staff communication. Suburban Marble & Granite, Inc. Microsoft 365 Collaboration supports business functions including project coordination, estimating, sales communications, and back office administration.
The deployment follows a cloud-hosted Microsoft 365 tenant architecture with common modules such as Exchange Online for email, SharePoint Online for team sites and document libraries, OneDrive for Business for individual file sync, Microsoft Teams for chat and meetings, and Office desktop and web applications for content creation. Implementation aligns with small business practices, with tenant administration handled internally, mailbox and site provisioning, SharePoint permission configuration, and phased onboarding of office and field staff. Governance emphasizes account management, SharePoint site structure and permissions, and Teams channel organization to sustain collaboration workflows and document versioning.
|
Suburban Marble & Granite, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
Suburban Marble & Granite, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Suburban Marble & Granite, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Owner/Partner | Manager | Finance | ||||
| VP Operations | VP | Operations | ||||
| Accounting Manager | Manager | Finance | ||||
| Vice President Sales & Marketing | VP | Marketing |
Apps Being Evaluated by Suburban Marble & Granite, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||