Subway Australia
Level 1, 42 Amelia,
Fortitude Valley, 4006, QLD,
Australia
Fortitude Valley, 4006, QLD,
Australia
61 18 0063-0355
Retail
Subway Australia Technographics
Subway Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Subway Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Subway Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Subway Australia has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2021, UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Subway Australia is running and its propensity to invest more and deepen its relationship with Microsoft , UKG , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Subway Australia revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Subway Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Subway Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | Nexon Asia Pacific | 2021 | 2021 |
In 2021, Subway Australia engaged Nexon Asia Pacific in a five-year agreement to deploy Microsoft Dynamics 365 Business Central as part of a management systems refresh for Independent Purchasing Company (IPC) Asia Pacific. The engagement centers on the Microsoft Dynamics 365 platform and explicitly includes Microsoft Dynamics 365 customer service, Microsoft Portals, Business Central, Power BI and Power Apps, with the ERP Financial scope driven by IPC Asia Pacific governance.
The deployment of Microsoft Dynamics 365 Business Central addresses core ERP Financial functions, including accounting, procurement and purchase order control, inventory and supply chain financial workflows, and integrated cost calculation capabilities. Configuration work emphasized common Business Central capabilities aligned to franchise cooperative operations, while Power BI and Power Apps were provisioned to support reporting, dashboards and lightweight process automation across purchasing and finance teams.
Integrations are specified to connect the new management system to multiple operational touchpoints, covering supply chain and deliveries, retail technology and loyalty systems, communications, contracts and procurement teams, and a sandwich cost calculator that determines the cost of any six inches or footlong product. The implementation is scoped to support IPC Asia Pacific as the purchasing, supply chain and services company for more than 3400 Subway restaurants across the Asia Pacific region, aligning transaction flows between restaurant-level retail systems and centralized purchasing ledgers.
Nexon Asia Pacific was selected following a market review process and is contracted to deploy and manage the Microsoft Dynamics 365 suite for IPC, establishing centralized management, system administration and ongoing support under a cooperative governance model. Rollout planning and operational ownership are positioned under IPC Asia Pacific to coordinate franchisee cooperation on contracts, procurement policies and technology support, with Nexon responsible for platform delivery and managed services during the five-year term.
The new Microsoft Dynamics 365 Business Central implementation is designed to unify accounting, procurement, supply chain and retail technology touchpoints within an ERP Financial framework, and to surface cost and contract information through Power BI and portals to franchise stakeholders. The narrative and scope emphasize integrated management across finance and operational functions rather than isolated point solutions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Subway Australia implemented UKG Pro Recruiting (ex UltiPro Recruiting). The deployment uses UltiPro Recruiting to power its public career site and job board, embedding UKG Pro Recruiting job postings on the Subway Australia web presence and the UltiPro-hosted job board URL. This implementation aligns with the Recruiting,Applicant Tracking System category and directly supports Subway Australia talent acquisition and hiring operations.
UKG Pro Recruiting (ex UltiPro Recruiting) was configured to provide core applicant tracking functionality including job requisition posting, candidate application capture, resume and profile management, and candidate status workflow orchestration, reflecting standard Recruiting,Applicant Tracking System capabilities. Operational coverage centers on national hiring in Australia for store-level and corporate roles at Subway Australia, with administrative access and workflow roles assigned to recruiting, HR, and hiring managers to centralize requisition creation and candidate review. Governance was implemented through standardized requisition and review workflows, making UKG Pro Recruiting the authoritative applicant record for hiring decisions and compliance tracking.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Subway Australia implemented Microsoft 365 for Collaboration across its Australian operations. The deployment aimed to enable cloud-first communication and document sharing for an organization of about 1,200 employees.
Microsoft 365 was configured to provide core collaboration capabilities, including cloud email, persistent chat and meetings, document libraries and file synchronization, and the Office productivity suite. Configuration work focused on tenant provisioning, mailbox and group management, library structures and permissions, and client configuration to standardize collaboration workflows.
Microsoft 365 is used on their website, indicating Microsoft 365 services are surfaced in customer facing digital touch points. Operational coverage included corporate communications, store operations support, marketing and central services, with governance organized around centralized tenant administration, policy controls for data sharing, and role based access management.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Physical Access Control System | Physical Security |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Subway Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Subway Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Subway Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Subway Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Subway Australia Technographics
Subway Australia is a Retail organization based in Australia,
with around 1200 employees and annual revenues of $150.0 million.
Subway Australia operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, UKG Pro Recruiting (ex UltiPro Recruiting) and Microsoft 365,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Collaboration.
Subway Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and UKG.
Subway Australia recently adopted applications including
Microsoft Dynamics 365 Business Central in 2021, OneTrust Cookie Consent in 2021 and UKG Pro Recruiting (ex UltiPro Recruiting) in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Subway Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Subway Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Subway Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.