Subway Brasil Technographics
Subway Brasil Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Subway Brasil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Subway Brasil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Subway Brasil has purchased the following applications: Microsoft 365 for Collaboration in 2016, Sitecore CMS for Web Content Management in 2018, Linx Commerce for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Subway Brasil is running and its propensity to invest more and deepen its relationship with Microsoft , Sitecore , Linx or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Subway Brasil revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Subway Brasil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Subway Brasil Tech Stack and Enterprise Applications
Subway Brasil Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Subway Brasil implemented Microsoft 365 as its Collaboration platform. Public web artifacts on the Subway Brasil website indicate enterprise use of Microsoft 365 across the organization.
The Microsoft 365 deployment centers on standard Collaboration capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and content management, OneDrive for user file sync and storage, Microsoft Teams for real-time communication, and Office desktop and web applications for end user productivity. The architecture aligns with a cloud hosted Microsoft 365 tenant model, leveraging centralized administration and identity aligned user provisioning.
Operational governance is expressed through tenant level administration and policy controls for mail flow, external sharing, and content governance, applied across Subway Brasil employees. Observability from the public site suggests Microsoft 365 services are surfaced in both internal collaboration and externally visible configuration, supporting enterprise collaboration workflows without additional named integrations disclosed.
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Subway Brasil Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Subway Brasil deployed Sitecore CMS as the primary content management platform for its public website. Subway Brasil uses Sitecore CMS as its Web Content Management platform to support website content publishing and digital experience management on the Portuguese site.
The implementation centers on core Web Content Management capabilities, including content authoring and editorial workflows, component and template-driven page composition, media library and version control, multilingual content support, and publishing pipelines to move approved content from authoring to live delivery. Sitecore CMS is referenced throughout the implementation for content modelling, layout composition, and staged publishing to maintain consistent brand and menu content across localized pages.
Operationally the deployment is organized around marketing and content operations teams in Brazil, with role-based authoring and publishing controls and editorial approval processes to govern release cadence. The architecture follows standard content management patterns with separated authoring and delivery responsibilities to enable continuous content updates while serving the live site, and governance focuses on editorial workflow, permissions, and content lifecycle management.
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Subway Brasil eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Commerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Subway Brasil implemented Linx Commerce for eCommerce. The Linx Commerce implementation was positioned to serve Subway Brasil's national retail eCommerce channel and to unify online ordering workflows with in‑store operations across Brazil.
The deployment emphasized standard eCommerce functional modules including product catalog management, checkout and payment orchestration, and order management workflows, configured to align with retail point of sale interactions. Configuration work drew on onshore IT staff experience with Linux server environments and MySQL databases to host and monitor application services and supporting infrastructure.
Integrations and operational touchpoints included point of sale systems, SAP Business One for back office ERP connectivity, and coexistence with other eCommerce platforms and retail technologies referenced in staff experience such as Magento, Vtex, Microvix, and Linx family products. System integration patterns focused on API‑based order and inventory synchronization, POS event handling, and database level connections for reporting and reconciliation.
Governance and operational ownership were structured between central IT operations and retail operations teams, with emphasis on server monitoring, software lifecycle management, and coordinated rollout across store locations. Implementation choices prioritized consistent order flow between Linx Commerce and in‑store systems, and established operational processes for incident monitoring and release coordination.
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Subway Brasil CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Subway Brasil TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Subway Brasil PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Subway Brasil IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Subway Brasil
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Subway Brasil Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||