Singapore, 199591,
Singapore
Pan Pacific Hotels Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pan Pacific Hotels Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Pan Pacific Hotels Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pan Pacific Hotels Group has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2011, Info-Tech E-Leave for Absence and Leave Management in 2021, Oracle OPERA Cloud PMS for Hotel Property Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pan Pacific Hotels Group is running and its propensity to invest more and deepen its relationship with SAP , Info-Tech Systems , Timesoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pan Pacific Hotels Group revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pan Pacific Hotels Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2011 | 2011 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Info-Tech Systems | Legacy | Info-Tech E-Leave | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021 Pan Pacific Hotels Group deployed Info-Tech E-Leave for Absence and Leave Management. The rollout used Info-Tech Systems' Info-Tech E-Leave platform to centralise leave requests and approvals for Pan Pacific's Singapore HR teams, increasing visibility of staff availability across properties and reducing manual administrative effort. The implementation emphasized standard leave request intake, configurable approval workflows, and consolidated staff availability views consistent with Absence and Leave Management functional practices. The platform served as a centralized HR tool for Singapore operations and property-level managers.
Module usage for this engagement is inferred from Info-Tech's client logos on the vendor product page rather than an explicit Pan Pacific case study, accordingly the narrative aligns to typical Absence and Leave Management capabilities such as leave scheduling, approval orchestration, and reporting. Governance shifted toward centralised request and approval processes within HR, improving operational awareness across hotel sites and reducing manual administration. Operational scope focused on Singapore HR teams and property managers, covering leave intake, approval routing, and visibility of staff availability across the group.
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Time and Attendance | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Cloud PMS | Hotel Property Management | ERP Services and Operations | n/a | 2019 | 2020 |
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Hotel Property Management | ERP Services and Operations |
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2019 | 2019 |
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Point Of Sale | ERP Services and Operations |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2016 | 2017 |
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Campaign Management | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2016 | 2017 |
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Video Surveillance System | Physical Security |
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2022 | 2023 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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