Boca Raton, 33487, FL,
United States
Successories Technographics
Successories Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Successories and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Successories employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Successories has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2009, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Successories is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Successories revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Successories intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Successories Tech Stack and Enterprise Applications
Successories ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Successories implemented Oracle NetSuite ERP. The project focused on ERP Financial capabilities and was scoped as an international implementation supporting finance and accounting teams with 50+ users across the company.
The deployment concentrated on core financial modules typical of an ERP Financial system, including general ledger, accounts payable, accounts receivable, and financial reporting, with configuration for multicurrency and consolidated chart of accounts to support cross-border accounting. Oracle NetSuite ERP was configured to enforce standard chart of accounts and period close workflows, and to centralize transactional financial data for month end reporting and auditability.
Integrations were implemented to connect the Oracle NetSuite ERP environment with existing technology components, using SQL and .Net based interfaces for data exchange, and a Salesforce integration for customer and order data synchronization. Project documentation and business process mapping used Visio, while software development work supported custom connectors and data transformations, and the overall technology stack listed SQL, Visio, NetSuite, .Net, Social Media, Adobe Creative Suite, and SFDC as supporting technologies.
Governance and rollout emphasized business process analysis and software development driven change, with formal process mapping, role based access and phased user onboarding across finance and related operational teams. Training materials and communication collateral were produced as part of the international rollout, and the program prioritized process standardization and control to align financial operations with the Oracle NetSuite ERP platform.
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Payment Processing | ERP |
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2020 | 2020 |
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Successories AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2009 | 2009 |
In 2009, Successories implemented LivePerson Conversational Cloud as a website-embedded customer engagement layer. The LivePerson Conversational Cloud was deployed on the Successories ecommerce site to provide Chatbots and Conversational AI capabilities supporting customer service and onsite sales assistance. The implementation centralized conversational interfaces on the corporate website, enabling automated conversational flows alongside live agent handoff.
Configuration emphasized conversational bot flows, intent classification, session management, and agent escalation workflows, reflecting standard Chatbots and Conversational AI functional modules. Operational ownership resides with customer service and ecommerce teams, who manage dialogue scripts, routing rules, and agent response templates through the LivePerson Conversational Cloud administration console. The deployment is scoped to the company website where the web chat channel serves as the primary touchpoint for order support and pre sales inquiries.
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Successories Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Successories implemented Microsoft 365 as its primary Collaboration platform. The deployment was provisioned for the company’s approximately 50 employees in the United States, consolidating core communication and document workflows under Microsoft 365 to support internal communication and document management across the organization.
The Microsoft 365 implementation emphasizes standard Collaboration capabilities, including hosted email, cloud file storage, document co-authoring, and team communication, leveraging Exchange Online, SharePoint Online, OneDrive, and Teams functionality common to the suite. Administration and governance were handled through Microsoft 365 administrative controls for user provisioning, access management, and policy enforcement, and the company surfaces Microsoft 365 functionality on its public website as part of its operational footprint.
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Successories eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Successories CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics, Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Successories IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Successories CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Successories
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CIO | CXO | Finance | ||||
| CFO | CXO | Finance | ||||
| Director of Marketing & eCommerce, UX Designer, and Web Developer | Director | Marketing |
Apps Being Evaluated by Successories Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||