Chicago, 60611, IL,
United States
Sudler Property Management Technographics
Sudler Property Management Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sudler Property Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Sudler Property Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sudler Property Management has purchased the following applications: SS&C Skyline for Real Estate Property Management in 2017, Joomla 3.9 for Web Content Management in 2013, FreshDesk Customer Support for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sudler Property Management is running and its propensity to invest more and deepen its relationship with SS&C Technologies , Joomla , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sudler Property Management revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sudler Property Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sudler Property Management Tech Stack and Enterprise Applications
Sudler Property Management ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SS&C Technologies | Legacy | SS&C Skyline | Real Estate Property Management | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, Sudler Property Management implemented SS&C Skyline to centralize property accounting workflows as part of its Real Estate Property Management operations. The deployment was positioned within the company finance and property accounting function for an organization of roughly 200 employees, with core usage tied to accounts payable and vendor management activities.
The implementation focused on operational modules consistent with property accounting, including batch check request processing, invoice entry and AP posting, vendor account monitoring, and address maintenance. SS&C Skyline was used as the accounting system where teams reviewed check requests in batches, entered invoice information, and updated address changes directly into the SS&C Skyline accounting software.
Operational coverage documented in the deployment included active monitoring of more than 300 vendor accounts and routine data entry by accounts payable and property accounting staff. Governance centered on instituting batch review workflows and role based review within the accounting team to govern check processing, invoice capture, and vendor record updates, aligning internal process controls with the Real Estate Property Management application usage.
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Sudler Property Management Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013 Sudler Property Management deployed Joomla 3.9 as its website content management system, implementing a Web Content Management platform for public site pages and property listings. The deployment centers on Joomla 3.9 powering the company website https://www.sudlerchicago.com, with a template driven front end and an administrative back end that supports editorial teams and content scheduling. The implementation scope covers corporate marketing and leasing communications, enabling content authoring, page management, media publishing, and menu driven navigation through the Web Content Management system.
Joomla 3.9 was configured using standard Joomla constructs such as templates, components, modules, and user groups to support role based editorial workflows and access control. Operational governance focused on CMS centric processes, including defined editorial approval roles and update cadences to manage property listings and contact forms. The architecture follows a classic CMS pattern with a presentation layer managed by templates and an application layer for content operations, aligning Joomla 3.9 to marketing and property operations functions.
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Sudler Property Management CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Sudler Property Management deployed FreshDesk Customer Support to centralize tenant and client inquiries. The FreshDesk Customer Support deployment is embedded on Sudler's public website and serves as the primary digital intake channel for maintenance requests, leasing questions, and resident service tickets, reflecting its placement in the Customer Support category.
Configuration focused on standard ticketing workflows, web widget capture from the website, email-to-ticket routing, and a knowledge base for self-service, with role-based agent queues for on-site property managers and central support staff. The architecture positions FreshDesk Customer Support as a cloud-hosted SaaS front end on the website that forwards structured tickets into agent queues for triage and assignment, supporting SLA-oriented routing and priority tagging typical of customer support platforms. Governance workstreams established agent roles, escalation paths, and an initial rollout to leasing and maintenance teams, with operational ownership assigned to Sudler's customer service function.
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Sudler Property Management PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Sudler Property Management IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Sudler Property Management CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sudler Property Management
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sudler Property Management Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||