Suffolk University Technographics
Suffolk University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Suffolk University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Suffolk University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Suffolk University has purchased the following applications: Workday Financial Management for ERP Financial in 2018, Workday HCM for Core HR in 2015, Workday Student for Student Information in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Suffolk University is running and its propensity to invest more and deepen its relationship with Workday , Blackboard , Jobvite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Suffolk University revenues, which have grown to $158.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Suffolk University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Suffolk University Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft ERP | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Suffolk University implemented Workday Financial Management, replacing Oracle PeopleSoft ERP and consolidating finance and HR into a single system of record. The deployment is categorized as ERP Financial and positions Workday as the central platform for human capital and financial management across the institution.
The Workday Financial Management implementation was delivered as a cloud-hosted, single configurable application that supports mobile, tablet, and computer access. Functional coverage aligns core financial management capabilities with Workday HCM, and the broader Workday suite at Suffolk is being extended to include Workday Student as part of the same platform strategy.
Workday Student is being implemented to replace Colleague, Web Advisor, and Self-service, enabling HR, Finance, and student academic and financial services to operate within one platform. The unified platform leverages single sign-on and web services to integrate with other university applications and third-party applications, providing a consistent interface and integrated reporting capabilities for administrative users.
Operational scope includes administrative departments responsible for HR, finance, and student services, with governance centered on maintaining Workday as the single system of record to ensure business continuity. The configuration emphasizes convenience and cohesion for users conducting cross-functional work on one interface, and integrated reporting for administrative decision making.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Ceridian Dayforce HCM | Workday HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Suffolk University implemented Workday HCM to modernize its Human Resources and payroll operations, replacing Ceridian Dayforce HCM. Workday HCM was brought into production in September 2015 and centralized Core HR records across the university, standardizing HR and payroll business processes for administrative and operational teams.
The Suffolk University Workday HCM Core HR implementation emphasized standard Core HR capabilities, including workforce records, payroll processing, core employee lifecycle transactions, and automated approval workflows to streamline hiring, payroll calculation, and HR case handling. Operational governance was shifted toward standardized processes and consolidated employee data management, with HR and Payroll functions restructured around the Workday HCM system. The university frames the Workday HCM deployment as having changed how it conducts business by automating, streamlining, and standardizing current business processes in Human Resources and Payroll.
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Learning and Development | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Student | Student Information | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Suffolk University implemented Workday Student, deploying the Workday Student application within the Student Information category as part of a cohort of higher education go-lives. The deployment was announced alongside 27 other institutions and positions Suffolk University to unify student administration on a single cloud platform designed for higher education operations.
Workday Student at Suffolk University was configured to support core student lifecycle capabilities, including course registration, degree progress tracking, financial aid management, grade reporting, and appointment-based advising workflows. The implementation emphasizes mobile self-service for students and embedded AI-enabled administrative tooling that provides prompt recommendations, validates data entry, and flags outliers as part of routine academic and enrollment processes.
Architecturally, the deployment aligns student data with enterprise financial and HR systems by integrating Workday Student with Workday Financial Management, Workday Human Capital Management, Workday Adaptive Planning, and Workday Grants Management to provide a unified source of truth for finance, HR, planning, and academics. The release also highlights use of Workday Illuminate, the vendor’s next generation AI, to leverage cross-domain data for operational insights, enabling tighter coordination between academic departments, registrar functions, financial aid offices, and central finance and HR teams.
Governance and operational scope were structured to streamline enrollment and administrative processes while increasing productivity for academic staff and administrators, consistent with the vendor announcement about institutional goals. The program rollout in 2024 centralized student information workflows within the Student Information application, supporting the university’s objectives to deliver more engaging student experiences and to improve administrative efficiency through unified data and AI-assisted operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Donor and Fundraising Management | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Suffolk University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Suffolk University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||