Portage, 49002-9707, MI,
United States
Summit Polymers Technographics
Summit Polymers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Summit Polymers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Summit Polymers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Summit Polymers has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Atlassian Jira Service Desk for IT Service Management in 2022, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Summit Polymers is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Cisco Systems , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Summit Polymers revenues, which have grown to $586.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Summit Polymers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Summit Polymers Tech Stack and Enterprise Applications
Summit Polymers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Summit Polymers implemented Zoom as its Audio Video and Web Conferencing solution. Summit Polymers is a United States manufacturing company with roughly 2000 employees and the vendor footprint is visible on the corporate website, where Zoom is used to surface meeting access and customer-facing conferencing entry points.
The implementation leverages core Zoom capabilities such as scheduled and ad hoc video meetings, webinar-style presentations, screen sharing, and cloud recording to support interactive sessions with customers, suppliers, and internal teams. Zoom is configured to provide join links and meeting access from public pages on summitpolymers.com, indicating embedding of conferencing entry points and public-facing meeting workflows.
Operational coverage emphasizes customer engagement and corporate communications, with meeting orchestration and participant access governed through account-level administrative controls, meeting policies, and role-based host privileges. The deployment aligns Zoom Audio Video and Web Conferencing with sales enablement, customer support interaction, and engineering collaboration workflows, centering on video collaboration, meeting scheduling, and recorded session management.
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Summit Polymers ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Summit Polymers implemented Atlassian Jira Service Desk to provide IT Service Management for corporate IT operations and a web-facing customer support portal. The deployment places Atlassian Jira Service Desk as the primary ticketing interface embedded on the company website, supporting inbound requests from external customers and internal users.
Configuration and modules emphasize request management and incident workflows, including a service catalog, customizable request types and queues, SLA tracking, and automation rules for routing and escalations. Atlassian Jira Service Desk is configured with the application’s built-in automation and queue management capabilities to streamline ticket lifecycle from intake to resolution and to support knowledge base linking for self-service.
Operational coverage centers on IT support and customer service teams, with the public customer portal accessible directly from the Summit Polymers website. The implementation scope aligns the web-accessible request portal with internal service desk processes, enabling a single point of intake for external and internal requests without named system integrations disclosed.
Governance has been organized around standard ticket lifecycle controls, triage and escalation rules, and catalog governance to manage request types and SLAs. Process changes focus on formalizing intake via the website portal and applying Atlassian Jira Service Desk workflows to enforce consistent handling of incidents and service requests.
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IT Service Management | ITSM |
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2023 | 2023 |
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Summit Polymers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Summit Polymers implemented Google Cloud Platform (GCP) to host and operate its corporate website under the Application Hosting and Computing Services category. Google Cloud Platform (GCP) is referenced on Summit Polymers website as the primary hosting environment for public web properties.
The implementation is oriented around web hosting and content delivery, leveraging cloud compute resources, object storage for assets, load balancing, and HTTPS termination to serve both static and dynamic content. Operational scope is focused on the corporate website and associated customer facing portals, supporting marketing and online customer engagement functions, with governance structured around cloud identity and access controls and centralized monitoring and logging for site operations.
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IT Decision Makers and Key Stakeholders at Summit Polymers
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Summit Polymers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-19 | Summit Polymers | Evaluated | Aprimo | Aprimo DAM | Digital Asset Management | Content Management |