Gallatin, 37066, TN,
United States
Sumner County Emergency Communications District Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sumner County Emergency Communications District and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Sumner County Emergency Communications District employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sumner County Emergency Communications District has purchased the following applications: Caliber CAD for Computer Aided Dispatch in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sumner County Emergency Communications District is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sumner County Emergency Communications District revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sumner County Emergency Communications District intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | Caliber CAD | Computer Aided Dispatch | ERP Services and Operations | n/a | 2025 | 2025 | In 2025, Sumner County Emergency Communications District implemented Caliber CAD as part of a countywide adoption of Caliber Public Safety’s Computer Aided Dispatch, Mobile, and Online RMS solutions. The deployment centers on Caliber CAD NG for dispatch operations and includes Caliber Mobile components such as PocketCop and PocketRescue together with Online RMS to provide an end to end public safety platform for the district. The implementation configures core Computer Aided Dispatch capabilities for real time call intake, mapping, unit tracking, and dispatch workflows, while the Mobile components provide field data access and immediate incident updates. Online RMS supplies records management, incident reporting, and cross agency data consolidation, enabling unified incident records and searchable case files for law enforcement and response units. Architecture emphasis is on tight integration between Caliber CAD, Mobile, and Online RMS to maintain continuity of information between dispatch centers and field responders, and to support region wide, statewide, and national data sharing as described by the vendor. Operational coverage explicitly includes the district dispatch center, county law enforcement responders, and municipal agencies across Sumner County, with system interactions designed to surface call information, mapping, and data returns to users in the field. Governance and operational rollout are led by district leadership with direct engagement from the communications director, and the program targets workflow consolidation across dispatch and response agencies to streamline case creation and information flow. The stated outcomes include improved operational efficiency, enhanced data management, and strengthened officer safety through faster access to actionable information. |
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