Taguig City, 1634,
Philippines
Sun Life Philippines Technographics
Sun Life Philippines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sun Life Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7800 Sun Life Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sun Life Philippines has purchased the following applications: Workday HCM for Core HR in 2014, Adobe Connect for Audio Video and Web Conferencing in 2020, Adobe Experience Manager for Digital Asset Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sun Life Philippines is running and its propensity to invest more and deepen its relationship with Workday , Adobe Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sun Life Philippines revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sun Life Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sun Life Philippines Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, Sun Life Philippines implemented Workday HCM as its Core HR application to centralize HRIS administration and formalize compensation and benefits workflows. The deployment established Workday HCM as the primary HRIS and analytics platform supporting compensation planning, benefits administration, and people analytics for the Philippines organization.
Configuration work focused on Compensation and Benefits Planning, job evaluation using the standard Global Career Framework, and administration and analysis of compensation and benefits surveys. Workday HCM configuration included structured job evaluation workflows, comp planning modules, and survey instrumentation to enable systematic administration and analytical reporting within the Core HR domain.
Operational coverage targeted HR functions responsible for total rewards, benefits administration, HR analytics, and project management, supporting an employee population of roughly 7,800 in the Philippines. The implementation explicitly supported Project Management for the FlexBen Program and accommodated ad-hoc process improvement projects, positioning Workday HCM to serve compensation, benefits, and HR analytics needs across the business.
Governance practices emphasized dedicated Workday HRIS administration and HR analytics ownership, with formalized processes for job evaluation and comp and ben survey administration. Program-level coordination led by the FlexBen Program provided a structured program management approach and created repeatable workflows for ongoing process improvements in compensation and benefits administration.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Sun Life Philippines implemented Adobe Connect, deploying Adobe Connect on its corporate website to provide Audio Video and Web Conferencing capabilities. The implementation is centered on browser-based webinar hosting and interactive virtual sessions intended for client-facing communications and internal collaboration within the Philippines entity.
Functional modules in use align with standard Audio Video and Web Conferencing workflows, including persistent meeting rooms for recurring sessions, webinar scheduling and attendee registration, host and participant role management, screen sharing and multimedia presentation support, and session recording and playback for on-demand access. Operational coverage is focused on the company website as the entry point for webinars and virtual events, and governance is implemented through platform-level user and host administration together with website content controls that publish meeting links and registration flows.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2021 | 2021 |
In 2021, Sun Life Philippines deployed Adobe Experience Manager as its Digital Asset Management solution for its corporate website. The implementation is focused on centralized management of web assets and streamlining content publication to the public site in the Philippines.
The Adobe Experience Manager deployment uses the application as a core asset repository with metadata and taxonomy management, rendition handling, and content authoring and templating capabilities. Adobe Experience Manager provides publishing workflows and version control for marketing collateral and digital creative, enabling unified storage and standardized asset reuse across web properties.
Operational ownership is centered on web and digital marketing teams responsible for the content lifecycle from asset ingestion to publish. Governance practices inferred from the implementation include metadata standards, role based access controls, and approval workflows to enforce brand consistency and content governance across the site.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2000 | 2000 |
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Tag Management | CRM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sun Life Philippines
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sun Life Philippines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||