Hialeah Gardens, 33016, FL,
United States
Sunbelt Radiators, Inc. Technographics
Sunbelt Radiators, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sunbelt Radiators, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Sunbelt Radiators, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sunbelt Radiators, Inc. has purchased the following applications: Epicor Eagle Aftermarket for Automotive ERP in 2012, Ruby Live Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sunbelt Radiators, Inc. is running and its propensity to invest more and deepen its relationship with Epicor , Ruby , LiveAdmins or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sunbelt Radiators, Inc. revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sunbelt Radiators, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sunbelt Radiators, Inc. Tech Stack and Enterprise Applications
Sunbelt Radiators, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle Aftermarket | Automotive ERP | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Sunbelt Radiators, Inc. implemented Epicor Eagle Aftermarket as its Automotive ERP and adopted the application as a daily tool for purchasing, inventory, and vendor management. The deployment focused on core aftermarket ERP capabilities, with Epicor Eagle Aftermarket used to create purchase orders, send orders to vendors, and record operations related to returns to vendors across the companys warehouse network. The implementation served operational functions for purchasing, inventory control, vendor and customer master data, and returns processing.
Configuration work centered on purchasing workflows and inventory master data, including adding or correcting part names, technical specifications, and warehouse locations inside Epicor Eagle Aftermarket. The team developed inventory level models and stock transfer procedures to move items between warehouses, and implemented return to vendor workflows that capture negotiation, return authorization, and disposition steps in the system. Reporting and analytics were built from scratch using advanced structured query language to produce both ad hoc and scheduled reports, and those queries were surfaced through a dashboard tool to support purchasing and inventory planning.
Operational coverage emphasized day to day use by a small aftermarket distributor, with Epicor Eagle Aftermarket integrated into routine activities for maintaining vendor relationships, processing returns, and updating customer and vendor profiles. Microsoft Office was used alongside Epicor Eagle ERP for advanced data manipulation and reporting, with Excel workbooks, pivot tables, macros, and VBA supporting consolidation and analysis of ERP extracts. Governance centered on formalizing procedures for purchase order creation, inventory adjustments, vendor returns recording, and master data maintenance to ensure transactional consistency and auditability.
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Sunbelt Radiators, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Sunbelt Radiators, Inc. deployed Ruby Live Chat on its public website to provide direct customer messaging and inquiry capture. The deployment places Ruby Live Chat as a Chatbots and Conversational AI layer on the company website, supporting inbound customer service and sales inquiry workflows for a small automotive parts distributor.
The implementation uses the Ruby Live Chat web widget as a cloud hosted SaaS conversational interface, embedded via client side scripting to handle real time text conversations, basic lead capture, and routing to live agents or voicemail when agents are unavailable. Operational ownership is concentrated in customer service and sales functions, with a single administration plane for chat routing, availability schedules, and canned responses, reflecting lightweight governance suitable for a 20 person company. Sunbelt Radiators, Inc. Ruby Live Chat Chatbots and Conversational AI supports online customer engagement, appointment and parts inquiry handling, and continuity of web based customer touchpoints.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Sunbelt Radiators, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Sunbelt Radiators, Inc. deployed Microsoft 365 as its Collaboration platform. The implementation reflects a cloud-first, tenant-based Microsoft 365 deployment serving a 20 person automotive parts and service organization, and Microsoft 365 is surfaced on their public website which indicates use of Microsoft-managed cloud services for mail routing and hosted content.
The Microsoft 365 deployment centers on core collaboration capabilities common to the suite, including cloud email and calendaring, file storage and sync, intranet and team sites, and real-time communication and meetings, with Microsoft 365 providing the integrated Office applications and endpoint access. Administration is managed at the tenant level through the Microsoft 365 admin experience, supporting user provisioning and license management across the small company footprint. The architecture is proportionate to a small business, relying on Microsoft cloud tenancy for infrastructure, and the solution impacts typical business functions such as operations, customer-facing communications, and back office administration.
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Sunbelt Radiators, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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Sunbelt Radiators, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sunbelt Radiators, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Sunbelt Radiators, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sunbelt Radiators, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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