Tokyo, 103-0021 ,
Japan
Sunlife Creation Technographics
Sunlife Creation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sunlife Creation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 303 Sunlife Creation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sunlife Creation has purchased the following applications: Recruit Shifop for Workforce Scheduling in 2019, Adobe Experience Cloud for Customer Experience in 2022, Amazon SES for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sunlife Creation is running and its propensity to invest more and deepen its relationship with Recruit , Adobe Systems , Cloud CIRCUS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sunlife Creation revenues, which have grown to $29.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sunlife Creation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sunlife Creation Tech Stack and Enterprise Applications
Sunlife Creation HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Recruit | Legacy | Recruit Shifop | Workforce Scheduling | HCM | n/a | 2019 | 2019 |
In 2019 Sunlife Creation began evaluation of Recruit Shifop for Workforce Scheduling, which led to a pilot and subsequent deployment across its open house operations. Sunlife Creation implemented Recruit Shifop to address escalating complexity in weekly shift planning that email and Excel processes could not sustain as the open house business expanded. The implementation narrative centers on shifting routine roster work into a purpose built Workforce Scheduling application to streamline shift confirmation and reduce manual transcription risk.
Implementation focused on weekly shift management workflows, mobile app access for dispatched temporary staff, and in platform messaging with enhanced read and confirmation functions. Recruit Shifop was used to create, edit, and finalize shift schedules, and the project emphasized intuitive screens for both managers and staff so that temporary staff could view month level schedules and respond quickly through the app. A manual was produced to guide non technical users through initial settings and message based contact workflows, enabling consistent onboarding and reducing support overhead.
The deployment coverage included four company bases and approximately 185 active users within Sunlife Creation, with primary operational impact on the Human Resources Service Department, Business Promotion Group, Personnel Service Division, HC Business Group, and the dedicated five person open house operations team. The software supported open house staffing that operates across Tokyo and the three prefectures of Kanagawa, Chiba, and Saitama, coordinating dispatches to roughly 15 centers where 40 to 50 staff are scheduled per site on peak days. Recruit Shifop replaced a high volume email and Excel centric process that generated more than 2,000 monthly emails related to shift coordination.
Governance and process changes included standardizing shift creation to an application driven workflow, authoring step by step manuals for temporary staff, and centralizing read and confirmation controls to reduce transmission errors and overlooked communications. Operational outcomes reported by Sunlife Creation include a shortened time from shift setting to finalization, reduced hours spent on shift management, liberation of the shift coordination team from high volume email exchange, improved ability to meet client order deadlines by moving cutoff from Friday to Monday, and increased satisfaction among dispatched staff due to clearer schedules and faster response through the app.
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Sunlife Creation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Sunlife Creation implemented Adobe Experience Cloud to manage its corporate website and digital customer touchpoints. The deployment positions Adobe Experience Cloud as the central Customer Experience platform supporting the company’s marketing and customer engagement functions.
The implementation focuses on web-hosted experience management and includes content management and delivery, analytics instrumentation, tag governance, audience segmentation, and personalization capabilities typical of Adobe Experience Cloud. Configuration emphasizes page-level content authoring, campaign orchestration, and behavior-driven personalization to align site experiences with marketing workflows.
Operational scope is the corporate website, with primary users in marketing and customer service in Japan. Governance elements include content workflow and approval processes, centralized tag and analytics stewardship, and staged rollout of experience assets across site pages. Adobe Experience Cloud is explicitly used on their website to consolidate digital experience operations and customer-facing content management.
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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Sunlife Creation PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Sunlife Creation deployed Amazon SES for Transactional Email on its public website using Amazon Web Services infrastructure. The Amazon SES deployment handles website-originated transactional messages, enabling programmatic sending of account notifications, service confirmations, and other customer-facing emails from the site.
The implementation leverages Amazon SES capabilities common to the Transactional Email category, including SMTP and API-based sending, message templating, and standard deliverability controls such as authenticated sending and reputation management. Operational scope is focused on the web platform and customer-facing functions including customer service and account management, with governance implemented through centralized sending identities, approved templates, and configured sending rate controls within Amazon SES.
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Sunlife Creation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Sunlife Creation
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Apps Being Evaluated by Sunlife Creation Executives
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