AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Sunlife Creation Tech Stack and Enterprise Applications

Sunlife Creation HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Recruit Legacy Recruit Shifop Workforce Scheduling HCM n/a 2019 2019
In 2019 Sunlife Creation began evaluation of Recruit Shifop for Workforce Scheduling, which led to a pilot and subsequent deployment across its open house operations. Sunlife Creation implemented Recruit Shifop to address escalating complexity in weekly shift planning that email and Excel processes could not sustain as the open house business expanded. The implementation narrative centers on shifting routine roster work into a purpose built Workforce Scheduling application to streamline shift confirmation and reduce manual transcription risk. Implementation focused on weekly shift management workflows, mobile app access for dispatched temporary staff, and in platform messaging with enhanced read and confirmation functions. Recruit Shifop was used to create, edit, and finalize shift schedules, and the project emphasized intuitive screens for both managers and staff so that temporary staff could view month level schedules and respond quickly through the app. A manual was produced to guide non technical users through initial settings and message based contact workflows, enabling consistent onboarding and reducing support overhead. The deployment coverage included four company bases and approximately 185 active users within Sunlife Creation, with primary operational impact on the Human Resources Service Department, Business Promotion Group, Personnel Service Division, HC Business Group, and the dedicated five person open house operations team. The software supported open house staffing that operates across Tokyo and the three prefectures of Kanagawa, Chiba, and Saitama, coordinating dispatches to roughly 15 centers where 40 to 50 staff are scheduled per site on peak days. Recruit Shifop replaced a high volume email and Excel centric process that generated more than 2,000 monthly emails related to shift coordination. Governance and process changes included standardizing shift creation to an application driven workflow, authoring step by step manuals for temporary staff, and centralizing read and confirmation controls to reduce transmission errors and overlooked communications. Operational outcomes reported by Sunlife Creation include a shortened time from shift setting to finalization, reduced hours spent on shift management, liberation of the shift coordination team from high volume email exchange, improved ability to meet client order deadlines by moving cutoff from Friday to Monday, and increased satisfaction among dispatched staff due to clearer schedules and faster response through the app.
Sunlife Creation CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Cloud Customer Experience CRM n/a 2022 2022
In 2022, Sunlife Creation implemented Adobe Experience Cloud to manage its corporate website and digital customer touchpoints. The deployment positions Adobe Experience Cloud as the central Customer Experience platform supporting the company’s marketing and customer engagement functions. The implementation focuses on web-hosted experience management and includes content management and delivery, analytics instrumentation, tag governance, audience segmentation, and personalization capabilities typical of Adobe Experience Cloud. Configuration emphasizes page-level content authoring, campaign orchestration, and behavior-driven personalization to align site experiences with marketing workflows. Operational scope is the corporate website, with primary users in marketing and customer service in Japan. Governance elements include content workflow and approval processes, centralized tag and analytics stewardship, and staged rollout of experience assets across site pages. Adobe Experience Cloud is explicitly used on their website to consolidate digital experience operations and customer-facing content management.
Data Management Platform CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Tag Management CRM 2022 2022
Sunlife Creation PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon SES Transactional Email PaaS n/a 2020 2020
In 2020, Sunlife Creation deployed Amazon SES for Transactional Email on its public website using Amazon Web Services infrastructure. The Amazon SES deployment handles website-originated transactional messages, enabling programmatic sending of account notifications, service confirmations, and other customer-facing emails from the site. The implementation leverages Amazon SES capabilities common to the Transactional Email category, including SMTP and API-based sending, message templating, and standard deliverability controls such as authenticated sending and reputation management. Operational scope is focused on the web platform and customer-facing functions including customer service and account management, with governance implemented through centralized sending identities, approved templates, and configured sending rate controls within Amazon SES.
Sunlife Creation IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Sunlife Creation

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sunlife Creation Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sunlife Creation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sunlife Creation digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sunlife Creation Technographics
Sunlife Creation is a Professional Services organization based in Japan, with around 303 employees and annual revenues of $29.0 million.
Sunlife Creation operates a diverse technology stack with applications such as Recruit Shifop, Adobe Experience Cloud and Amazon SES, covering areas like Workforce Scheduling, Customer Experience and Transactional Email.
Sunlife Creation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Recruit, Adobe Systems and Amazon Web Services (AWS).
Sunlife Creation recently adopted applications including Adobe Experience Cloud in 2022, Adobe Audience Manager in 2022 and Adobe Analytics Cloud in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sunlife Creation’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sunlife Creation’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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