Sunriver, 97707, OR,
United States
Sunriver Resort in Sunriver, OR Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sunriver Resort in Sunriver, OR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Sunriver Resort in Sunriver, OR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sunriver Resort in Sunriver, OR has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2016, Microsoft Azure Monitor for Application Performance Management in 2017, BluIP AIVA Connect for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sunriver Resort in Sunriver, OR is running and its propensity to invest more and deepen its relationship with Rackspace Technology , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sunriver Resort in Sunriver, OR revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sunriver Resort in Sunriver, OR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2017 | 2017 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| BluIP | Legacy | BluIP AIVA Connect | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 | In 2023 Sunriver Resort deployed BluIP AIVA Connect to automate guest services and central reservations, using Chatbots and Conversational AI to handle high-volume guest interactions across channels. The deployment targeted contact center and reservations workflows at the Sunriver Resort property in Sunriver, OR, and completed initial production activation within a 30 day timeframe. BluIP AIVA Connect was configured with automated guest services and a central reservations module, plus a Business Intelligence module used to surface usage analytics and FAQ resolution rates. The implementation instrumented conversational FAQ handling and reservation scripting, with the BluIP AIVA Connect conversational engine answering approximately 70.72% of FAQs during the observed period. The solution was integrated with the resorts PBX and the NAVISA contact center to deliver omnichannel voice, webchat, and SMS guest interactions, preserving telephony call routing while fronting digital channels for self service. Operational coverage focused on guest services, central reservations, and contact center queues, enabling unified interaction handling across voice and messaging channels. Governance combined contact center routing adjustments and BI driven staffing guidance, with Business Intelligence outputs used to optimize staffing and reservations workflows. The 30 day deployment achieved up to 74% call offload in August 2023, demonstrating the deployment scale and operational impact observed during the rollout. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Hospitality ERP | ERP Services and Operations |
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1996 | 1996 |
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Hotel Property Management | ERP Services and Operations |
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2024 | 2024 |
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Reservation and Booking Management | ERP Services and Operations |
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2012 | 2012 |
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2022 | 2022 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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