Kuala Lumpur, x,
Malaysia
Sunway Grand Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Sunway Grand and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 31 Sunway Grand employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sunway Grand has purchased the following applications: AxisRooms Channel Manager for Hotel Property Management in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2022, Google Tag Manager for Tag Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sunway Grand is running and its propensity to invest more and deepen its relationship with AxisRooms , Google , Hostinger or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sunway Grand revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sunway Grand intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AxisRooms | Legacy | AxisRooms Channel Manager | Hotel Property Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Sunway Grand implemented AxisRooms Channel Manager as a core component of its Hotel Property Management capability, deploying the solution to support direct bookings on the property website. The implementation is anchored at the property level for the Sunway Manor site in Malaysia and is explicitly used to manage online distribution from the hotel website.
AxisRooms Channel Manager was configured to provide centralized inventory and rate management, including automated availability pushes and reservation synchronization across distribution points. The AxisRooms Channel Manager deployment emphasizes channel mapping, rate plan configuration, and booking flow integration into the hotel website booking engine to ensure live updates of room availability.
Operational coverage centers on reservations, revenue management, and front office functions, with the Channel Manager acting as the single point for rate and inventory publication. Integrations are focused on the hotel website booking flow and external channels routed through the AxisRooms Channel Manager, aligning reservation capture with property operations.
Governance changes accompanying the roll out include centralized rate control and publication processes, revised reservation handling workflows for front desk and reservations teams, and operational handoffs for OTA reconciliation and inventory auditing. The narrative centers on system architecture and operational alignment, with AxisRooms Channel Manager as the primary Hotel Property Management distribution control for Sunway Grand.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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