Supreme Judicial Council Oman Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Supreme Judicial Council Oman and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Supreme Judicial Council Oman employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Supreme Judicial Council Oman has purchased the following applications: DataBoat CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Supreme Judicial Council Oman is running and its propensity to invest more and deepen its relationship with DataBoat OM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Supreme Judicial Council Oman revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Supreme Judicial Council Oman intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DataBoat OM | Legacy | DataBoat CRM | CRM | CRM | n/a | 2022 | 2023 | In 2022, Supreme Judicial Council Oman implemented DataBoat CRM, a CRM application provided by DataBoat OM to support court stakeholder engagement and citizen facing digital services. The deployment targeted government CRM and digitalization objectives for judicial e services and case related citizen service workflows. The DataBoat CRM deployment emphasized modules for stakeholder relationship management, e services portal orchestration, and case related service request tracking, configured to capture contact records, automate official correspondence, and link service tickets to case identifiers. Configuration included role based access controls for judicial staff and public inquiry channels for citizen interactions. Reporting and queue dashboarding were established to surface service workloads for registries and front office teams. Integrations focused on connecting the CRM to court e services portals and internal case touchpoints to ensure citizen inquiries and service requests were correlated with case records, without introducing new external vendor integrations. Operational coverage centered on the Supreme Judicial Council administrative functions, including registry operations and public affairs, aligning CRM workflows with existing court intake and case handling processes. The implementation was executed by DataBoat OM based on their client engagement listings and product suite. Governance included staged rollout and configuration governance, with process alignment to standardize citizen service intake across departments. The engagement contributed to improved citizen access to judicial e services, reflecting the application of DataBoat CRM to citizen facing judicial services. |
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