AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Survicate Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Custify Legacy Custify CSM Dashboards Analytics and BI Analytics and BI n/a 2023 2023
In 2023, Survicate deployed Custify CSM Dashboards to support its customer success organization. Custify CSM Dashboards is an Analytics and BI application that Survicate used to centralize customer data and provide operational analytics for customer success. Survicate implemented Custify CSM Dashboards alongside health scoring capabilities to consolidate account signals into a unified health score and to surface CSM-facing dashboards for account prioritization. The implementation included dashboarding for adoption metrics, churn risk indicators, and expansion opportunity signals, and configuration of automated health score calculations consistent with Analytics and BI functional workflows. Automated outreach workflows were configured to trigger standardized interventions when health thresholds were crossed. Operational scope centered on Survicate's customer success team, which used Custify CSM Dashboards for account segmentation, risk triage, and expansion prioritization. Governance was adjusted to incorporate regular dashboard reviews and periodic health score calibration into success planning workflows, aligning playbooks and outreach cadence for CSMs. The rollout emphasized CSM operationalization and the use of analytics to drive account-level actions rather than broad enterprise reporting. According to Custify's vendor case summary, Survicate realized a 43% increase in expansion MRR and a 7% reduction in churn following the Custify CSM Dashboards deployment. These outcomes are reported by the vendor and are attributed to the centralized health scoring and automated outreach enabled by Custify CSM Dashboards.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2014 2014
Collaboration Collaboration 2022 2022
Online Meeting Scheduling Collaboration 2016 2016
Survey and Questionnaire Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Konfetti Legacy Get Koala Account Based Marketing CRM n/a 2023 2023
CRM CRM 2019 2019
Customer Data Platform CRM 2016 2016
Customer Engagement CRM 2023 2023
Customer Experience CRM 2014 2014
Customer Support CRM 2015 2015
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2024 2024
Marketing Automation, Sales Automation CRM 2022 2022
Partner Relationship Management CRM 2023 2023
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2014 2014
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2024 2024
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Survicate
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Survicate Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Survicate Technographics

Survicate is a Professional Services organization based in Poland, with around 70 employees and annual revenues of $5.0 million.

Survicate operates a diverse technology stack with applications such as Custify CSM Dashboards, Google Workspace (Formerly Google G-Suite) and Get Koala, covering areas like Analytics and BI, Collaboration and Account Based Marketing.

Survicate has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Custify, Google and Konfetti.

Survicate recently adopted applications including Wingify VWO in 2024, Storylane in 2024 and Salesforce Sales Cloud in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Survicate’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Survicate’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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