AI Buyer Insights:

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

SVP Groupe Tech Stack and Enterprise Applications

SVP Groupe CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Marketing Cloud Marketing Automation CRM n/a 2022 2022
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
SVP Groupe AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016 SVP Groupe implemented Zendesk Chat on its public website, deploying a web-embedded conversational layer to support customer engagement for the 300-employee professional services firm based in France. The implementation uses Zendesk Chat, aligned with the Chatbots and Conversational AI category, as the primary real-time channel for client inquiries and front-line web interactions. The deployment architecture centers on a browser-delivered chat widget that connects to Zendesk Chat cloud services, paired with an agent dashboard for live handling and transcript retention. Functional capabilities implemented include the customer-facing chat widget, pre-chat capture forms, canned responses and agent-side routing and queuing configuration, all configured to support customer service and client engagement workflows. Governance was configured around agent queues, operating hours and scripted response templates to standardize handling and handoff processes across SVP Groupe support and client-facing teams.
SVP Groupe Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, SVP Groupe deployed Cisco Webex Meetings as its customer-facing conferencing platform. The deployment uses Cisco Webex Meetings for Audio Video and Web Conferencing directly on the corporate website to enable browser-based client meetings and external collaboration. The implementation emphasizes category-aligned capabilities such as scheduled meeting rooms, browser join, screen sharing, and recording, with centralized administrative controls configured to support client engagement workflows. Architecturally the service is provisioned as a cloud-hosted Cisco Webex Meetings instance with web-embedded entry points and centralized meeting administration. The scope of use includes professional services delivery teams, client-facing sales and consulting functions, and internal collaboration across the company’s France operations, sized at approximately 300 employees. Operational governance focused on meeting access controls, standardized scheduling processes, and moderation workflows to align site-initiated interactions with service delivery practices. Cisco Webex Meetings is instrumented as the primary Audio Video and Web Conferencing solution for external client sessions and internal coordination, with configuration and web embedding scoped to public-facing meeting endpoints on the SVP Groupe website.
Collaboration Collaboration 2020 2020
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2020 2020
Survey and Questionnaire Collaboration 2018 2018
SVP Groupe Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
SVP Groupe ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
SVP Groupe PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2012 2012
SVP Groupe IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at SVP Groupe

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SVP Groupe Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SVP Groupe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SVP Groupe digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SVP Groupe Technographics
SVP Groupe is a Professional Services organization based in France, with around 300 employees and annual revenues of $52.0 million.
SVP Groupe operates a diverse technology stack with applications such as Salesforce Marketing Cloud, Zendesk Chat and Cisco Webex Meetings, covering areas like Marketing Automation, Chatbots and Conversational AI and Audio Video and Web Conferencing.
SVP Groupe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Zendesk and Cisco Systems.
SVP Groupe recently adopted applications including Salesforce Marketing Cloud in 2022, Slack Connect in 2022 and Atlassian Jira Service Desk in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SVP Groupe’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SVP Groupe’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SVP Groupe technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.