SwanCare
26 Plantation Drive,
Bentley, 6102, WA,
Australia
Bentley, 6102, WA,
Australia
61 8 6250-0000
Healthcare
SwanCare Technographics
SwanCare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SwanCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 743 SwanCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SwanCare has purchased the following applications: Epicor ERP for ERP Financial in 2021, ELMO HR Core for Core HR in 2020, Epicor Senior Living for Healthcare ERP in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SwanCare is running and its propensity to invest more and deepen its relationship with Epicor , ELMO Software , Frontier Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SwanCare revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SwanCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SwanCare Tech Stack and Enterprise Applications
SwanCare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | Precise Business Solutions | 2021 | 2021 |
In 2021 SwanCare implemented Epicor ERP in the ERP Financial category, deploying Epicor Software ERP together with the Senior Living Solution SLS to support aged care operations. The engagement with Precise Business Solutions is part of a long term collaboration and was structured to deliver core ERP Financial capabilities that align with healthcare finance and operational control.
Configuration work focused on financial management and automation of routine accounting workflows, and included setup of senior living operations workflows to align care delivery processes with financial controls. Epicor ERP was used to centralize transaction processing and automate billing and reporting flows, while Senior Living Solution SLS addressed resident service orchestration consistent with aged care operations.
The roll out covered SwanCare’s retirement living, residential care and home care services across Perth and the South-West, impacting finance, operations and care delivery functions. Precise Business Solutions provided on site consulting and configuration services, leveraging their decade long relationship with SwanCare to coordinate system configuration, staff training and operational transition activities.
According to the implementation narrative provided by Precise Business Solutions processes were automated and operations were streamlined, enabling SwanCare to maintain focus on care delivery while using Epicor ERP to standardize financial and operational workflows.
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SwanCare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO HR Core | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, SwanCare implemented ELMO HR Core to centralize Core HR operations for its People and Culture function. The deployment supported HR administration across the SwanCare Group including the Bentley WA site and covered an employee base of approximately 743 staff, positioning ELMO HR Core as the system of record for personnel lifecycle events.
The configuration included Core HR modules for employee records, contract and position change documentation, termination workflows, and leave management. Recruitment support workflows were implemented for onboarding and offboarding, and Training and Development task management was maintained inside the ELMO HR Core instance to track mandatory training and internal development tasks. Payroll support functionality was used to process payroll-related tasks, handle end of month and end of year activities, and produce payroll reports.
Operational practice shows People and Culture officers using ELMO HR Core to handle documentation related to contracts, interpretation of awards and agreements, leave, and other HR casework, while providing advice to managers and employees on policies and procedures. The system maintained administrative recruitment tasks and training assignments, and supported regulatory compliance record-keeping and reporting needs. Reporting capability was used to surface payroll, training and headcount information for administrative and compliance workflows.
Governance and operationalization centered on ongoing maintenance of the ELMO system by People and Culture staff, updating People and Culture policies, processes and procedures to align with regulatory requirements, and embedding procedural controls for contract management, position changes, terminations and leave. ELMO HR Core therefore served as the primary Core HR platform for SwanCare's HR, payroll, recruitment, training and compliance functions.
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Time Clock (Hardware) | HCM |
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2017 | 2017 |
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Workforce Scheduling | HCM |
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2019 | 2019 |
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Workforce Scheduling | HCM |
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2006 | 2006 |
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SwanCare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Senior Living | Healthcare ERP | ERP Services and Operations | Precise Business Solutions | 2021 | 2021 |
In 2021 SwanCare implemented Epicor Senior Living, deploying Epicor Senior Living Healthcare ERP to consolidate operational and care management functions across its retirement living, residential care and home care services in Perth and the South-West. The program was delivered with consultancy and implementation support from Precise Business Solutions, reflecting an established vendor relationship and on-site engagement during rollout.
The implementation focused on core Healthcare ERP capabilities typical for senior living operations, including resident management and clinical documentation, workforce rostering and payroll alignment, medication and care plan workflows, and integrated financials for billing and procurement. Configuration emphasized role-based access and standardized care pathways to support both residential and home care business functions.
Operational coverage extended across SwanCare service lines in Perth and the South-West, with phased deployment and consultant-led training to embed new operational workflows. Governance activities included process standardization across sites, handover of operational procedures to SwanCare teams, and ongoing local support from Precise Business Solutions.
Epicor Senior Living enabled automation and streamlined day-to-day operations, allowing SwanCare staff to focus on care delivery and resident experience, aligning IT-enabled process controls with clinical and administrative priorities.
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Patient Management | ERP Services and Operations |
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2023 | 2023 |
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SwanCare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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SwanCare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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SwanCare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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SwanCare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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SwanCare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SwanCare
| First Name | Last Name | Title | Function | Department | Phone | |
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General Manager People and Culture | Director | HR | |
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Coordinator People and Culture | Manager | HR | |
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Chief Executive Officer | CXO | Finance | |
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ICT Manager | Manager | Finance | |
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Manager Operations - Corporate Hospitality | Manager | Finance | |
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CFO | CXO | Finance | |
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Operations Manager People & Performance | Manager | HR | |
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Operations Manager - IT | Manager | IT | |
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Senior Application Support Officer | Manager | IT | |
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Head of Payroll & Scheduling | Director | HR | |
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Head of Payroll and Scheduling | Director | HR | |
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Senior Payroll Officer | Manager | HR | |
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Chief People and Culture Officer | CXO | HR | |
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Payroll Coordinator | Non Manager | HR | |
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Human Resource Officer | Manager | HR | |
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COO | CXO | Operations | |
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CFO | CXO | Finance | |
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Head of Finance | Director | Finance | |
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Roster Coordinator | Non Manager | HR | |
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Manager Care Services | Manager | Operations | |
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Apps Being Evaluated by SwanCare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SwanCare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SwanCare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD SwanCare Technographics
SwanCare is a Healthcare organization based in Australia,
with around 743 employees and annual revenues of $85.0 million.
SwanCare operates a diverse technology stack with applications such as
Epicor ERP, ELMO HR Core and Epicor Senior Living,
covering areas like ERP Financial, Core HR and Healthcare ERP.
SwanCare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor and ELMO Software.
SwanCare recently adopted applications including
Frontier Software Chris21 Payroll in 2023, Nightingale Client Management in 2023 and ELMO Learning Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SwanCare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SwanCare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SwanCare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.