Sweetgreen
3102 West 36th Street,
Los Angeles, 90018, CA,
United States
Los Angeles, 90018, CA,
United States
1 310-874-6142
Leisure and Hospitality
Sweetgreen Technographics
Sweetgreen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sweetgreen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5952 Sweetgreen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sweetgreen has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2015, Greenhouse ATS for Applicant Tracking System in 2012, Par Tech Brink POS for Point Of Sale in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sweetgreen is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sweetgreen revenues, which have grown to $470.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sweetgreen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sweetgreen Tech Stack and Enterprise Applications
Sweetgreen ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Sweetgreen deployed Oracle Cloud ERP. Sweetgreen used Oracle Cloud ERP as its ERP Financial platform to centralize finance and accounting functions across the company.
The implementation emphasized core ERP Financial capabilities, configured to support general ledger, accounts payable, accounts receivable, fixed asset management, and cash management workflows. Oracle Cloud ERP was provisioned to enforce a standardized chart of accounts, structured period close procedures, and role-based access controls for finance users, enabling transaction posting and financial reporting within a single cloud-based system.
Operational coverage focused on corporate finance and accounting teams that support restaurant operations and corporate administrative functions. Governance measures centered on formalizing month-end close orchestration, standardizing reconciliations and approval workflows, and embedding auditability and compliance controls within Oracle Cloud ERP to drive consistent financial processes.
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Expense Management | ERP |
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2020 | 2020 |
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Sweetgreen HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Sweetgreen implemented Greenhouse ATS as its Applicant Tracking System. The deployment exposed Greenhouse ATS on Sweetgreen's public career site, enabling web-based job posting and candidate application capture directly from the website. The implementation targeted recruitment for Sweetgreen's United States operations and centralized applicant intake for restaurant and corporate hiring teams.
Greenhouse ATS was configured to support core Applicant Tracking System capabilities, including job requisition publishing, candidate pipeline staging, structured application forms, interview scheduling, and scorecard-driven evaluation workflows. The configuration connected the career site experience to internal hiring workflows, standardizing requisition approvals, interviewer assignments, and offer processes within talent acquisition and HR. Governance emphasized structured hiring stages and standardized interview artifacts to support consistent decision making across Sweetgreen's recruiting organization.
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BackGround Screening | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2021 | 2021 |
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HR Compliance | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2012 | 2012 |
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Sweetgreen ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Par Tech | Legacy | Par Tech Brink POS | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Sweetgreen implemented Par Tech Brink POS. The Par Tech Brink POS deployment is delivered as Brink SaaS and categorized as Point Of Sale, providing the core transaction platform that supports store-level ordering and payment workflows for Sweetgreen restaurants.
Implementation covered both cloud and on-prem elements, with Brink SaaS handling POS transaction logic and local PAR/Brink terminals and peripherals maintained at each site. Functional capabilities implemented include transaction processing, hardware and peripheral management, reporting and end user reporting tools, and system administration for proprietary software components used by the restaurants.
The environment was integrated with restaurant networking and operations tooling, notably using Cisco Meraki and Velo Cloud for site connectivity to the Cloud POS, Zendesk for ticketing and automated ticket workflows, JIRA for issue tracking, OKTA for end user access support, and QSR Smart Kitchen as a SaaS kitchen coordination point. Zendesk administration work included adding new restaurant openings to the system, creating macros, building triggers and vendor automated responses to route issues to the correct support queues.
Operational scope emphasized New Restaurant Opening technology, field service support and ongoing vendor relationship management, with responsibilities spanning device maintenance, helpdesk procedure development, technical documentation, and training of junior technicians and third party vendors. Governance activities focused on knowledge base creation, helpdesk automation and standardization of technical runbooks to support steady state operations and restaurant technology onboarding.
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Sweetgreen Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Sweetgreen Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Sweetgreen eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Shipping Management | eCommerce |
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2024 | 2024 |
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Sweetgreen SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Sweetgreen CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sweetgreen EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2022 | 2023 |
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Sweetgreen ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Sweetgreen Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2021 |
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Sweetgreen TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Whistleblowing Management | TRM |
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2022 | 2022 |
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Sweetgreen PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Sweetgreen IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Sweetgreen CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Sweetgreen Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Sweetgreen
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief People Officer | CXO | HR | |
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CFO | CXO | Finance | |
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Director, People Team | Director | HR | |
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COO | CXO | Finance | |
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VP, Field People | VP | HR | |
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Senior HR Business Partner | Manager | HR | |
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VP, Legal | VP | Legal | |
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Chief People Officer | CXO | HR | |
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Sr Director HR | Director | HR | |
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Senior Manager, Ops Business Systems | Manager | IT | |
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Director, Ops Finance | Director | Finance | |
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Procurement Category Manager | Manager | Procurement | |
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Manager, Financial Planning & Analysis | Manager | Finance | |
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CTO | CXO | Finance | |
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Vice President, Finance | VP | Finance | |
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Head of Retail Technology and Business Technology | Director | IT | |
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Apps Being Evaluated by Sweetgreen Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sweetgreen IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sweetgreen digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Sweetgreen Technographics
Sweetgreen is a Leisure and Hospitality organization based in United States,
with around 5952 employees and annual revenues of $470.0 million.
Sweetgreen operates a diverse technology stack with applications such as
Oracle Cloud ERP, Greenhouse ATS and Par Tech Brink POS,
covering areas like ERP Financial, Applicant Tracking System and Point Of Sale.
Sweetgreen has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Par Tech.
Sweetgreen recently adopted applications including
USPS Click-N-Ship in 2024, PartnerHero in 2024 and Oracle Cloud EPM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sweetgreen’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sweetgreen’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sweetgreen technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.