Swell Technographics
Swell Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swell and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Swell employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swell has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, Adobe Connect for Audio Video and Web Conferencing in 2017, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swell is running and its propensity to invest more and deepen its relationship with Microsoft , PayPal , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swell revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swell intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swell Tech Stack and Enterprise Applications
Swell ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 Swell implemented Microsoft Dynamics 365 for Finance and Operations, migrating from Microsoft Dynamics AX to consolidate core financial and operational workflows. The deployment emphasized ERP Financial capabilities to support order-to-cash, accounts receivable, inventory bookkeeping, and shipping-related financial reconciliation across wholesale channels.
Configuration work centered on order management and fulfillment features within Microsoft Dynamics 365 for Finance and Operations, including structured order entry and revision workflows, credit memo and return to vendor procedures, and the automation of advance ship notice and invoicing processes. The implementation incorporated configuration of vendor setup tables and transaction processing that align with ERP Financial functional terminology and accounting controls.
Integrations were executed with enterprise EDI processes and trading partner connectivity, including True Commerce and direct Trading Partner testing in a dedicated test environment. The solution processed vendor 850 purchase orders, generated 856 advance ship notices, and issued 810 invoices according to business rules, with assistance testing a new XML EDI integration to Microsoft Dynamics 365, and operational coordination with warehouse teams and third party logistics providers.
Governance and operational change included maintaining the EDI database per trading partner, training an EDI coordinator on 850 856 and 810 procedures, and revising vendor routing and warehouse instructions to reduce compliance exceptions. These governance actions supported order management, shipping, and warehouse teams, and explicitly helped reduce the liability of chargebacks while enabling the organization to meet weekly and annual shipping goals.
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Payment Processing | ERP |
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2022 | 2022 |
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Swell Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Swell deployed Adobe Connect for Audio Video and Web Conferencing on its public website. The implementation embedded Adobe Connect meeting rooms and webinar pages into the company site to support customer-facing demos, marketing webinars, and remote customer engagement. Deployment emphasized browser-based sessions with screen sharing, slide presentation, and session recording to enable on-demand access. The configuration was sized for a small retail organization and operated as a cloud-hosted Adobe Connect tenancy with centralized account administration.
Functional capabilities implemented included persistent virtual rooms, host controls and role-based permissioning, content upload and slide management, multi-stream audio and video, and recording for playback. Integrations were constrained to website embedding and session authentication workflows, extending operational coverage to Marketing, Sales, and Customer Support for lead generation, product demos, and customer training. Governance centered on centralized scheduling, host permission policies, and archived session management to standardize attendee experience and enable content reuse across the organization.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Swell Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Swell implemented Algolia Search on its website. Swell implemented Algolia Search, an Application, Web and Enterprise Search solution, to power product discovery and site search for its e-commerce storefront, embedding the search function into catalog and category pages to improve customer query handling.
The deployment leverages Algolia Search as a hosted SaaS index with API driven delivery to a JavaScript front end, integrating relevance tuning, faceted navigation, typo tolerance, and synonym handling as core capabilities. Operational scope is focused on the public website product catalog and customer facing search experience, with index ingestion and front-end search widgets maintained by the engineering and digital merchandising functions, and governance centered on ongoing relevance tuning and search analytics monitoring workflows.
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Swell eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2020 | 2020 |
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Swell CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Swell ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Swell PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2017 | 2017 |
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Swell Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Swell TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Swell PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Swell IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Swell
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Swell Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Swell IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Swell digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Swell Technographics
Swell is a Retail organization based in United States,
with around 90 employees and annual revenues of $10.0 million.
Swell operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Adobe Connect and Algolia Search,
covering areas like ERP Financial, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Swell has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Adobe Systems and Algolia.
Swell recently adopted applications including
PayPal Venmo in 2022, Algolia Search in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Swell’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Swell’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Swell technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.