Austin, 78759, TX,
United States
Swept Technographics
Swept Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swept and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Swept employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swept has purchased the following applications: ConvertLabs for Reservation and Booking Management in 2021, Tawk.to for Chatbots and Conversational AI in 2017, FrontApp for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swept is running and its propensity to invest more and deepen its relationship with ConvertLabs , Tawk.to , Front or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swept revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swept intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swept Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ConvertLabs | Legacy | ConvertLabs | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Swept implemented ConvertLabs Reservation and Booking Management on its public website. ConvertLabs Reservation and Booking Management was embedded as the customer-facing booking channel to capture service appointments and to provide self-service scheduling and operational booking workflows for Swept's professional services business.
The deployment uses the ConvertLabs cloud-hosted application surfaced via an embedded booking widget on Swept's website, with an administrative console used by internal operations staff for reservation management. Functional capabilities in use include online booking widget configuration, reservation lifecycle management, customer-facing scheduling flows, and an admin scheduling interface for staff to view and manage appointments. Operational scope is concentrated on customer booking and operations scheduling for Swept in the United States, and governance is implemented through provisioned admin accounts and configuration of service types, time slots, and booking rules within the ConvertLabs application.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Swept implemented Tawk.to on its corporate website. The Tawk.to deployment embeds the vendor’s web chat widget to deliver Chatbots and Conversational AI capabilities, providing real-time visitor messaging, scripted automated replies, and basic session monitoring as part of the site interaction layer.
The deployment is web-hosted and client-side, managed through the Tawk.to administrative console and configured by Swept’s small internal team given the company size of 10 employees. Swept uses Tawk.to, a Chatbots and Conversational AI application, to support customer service and lead capture business functions, routing inbound web inquiries into the chat interface and administrative inboxes while governing access, availability schedules, and privacy settings through the product’s dashboard.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Swept implemented FrontApp as a customer-facing collaboration layer, embedding FrontApp on their website to centralize inbound messages in a Collaboration workflow. Swept FrontApp Collaboration is positioned to unify customer communications for a small professional services operator, consolidating web-originated inquiries into a single team-managed channel.
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Swept
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Swept Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||