Swiss Post Solutions, Inc.
10 E 40th St 9th floor,
New York, 10016, NY,
United States
New York, 10016, NY,
United States
1 212-204-0900
Professional Services
Swiss Post Solutions, Inc. Technographics
Swiss Post Solutions, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swiss Post Solutions, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Swiss Post Solutions, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swiss Post Solutions, Inc. has purchased the following applications: Quadient Neopost IS-5000 for Mailing System in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) for Intelligent Document Processing in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swiss Post Solutions, Inc. is running and its propensity to invest more and deepen its relationship with Quadient , Cisco Systems , Tungsten Automation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swiss Post Solutions, Inc. revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swiss Post Solutions, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swiss Post Solutions, Inc. Tech Stack and Enterprise Applications
Swiss Post Solutions, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-5000 | Mailing System | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Swiss Post Solutions, Inc. implemented Quadient Neopost IS-5000 as its central Mailing System to standardize mail processing and accounting workflows. The Quadient Neopost IS-5000 was deployed to capture machine-level transaction data and to produce all Monthly Accounting Reports from the mail machines used across the operation.
Configuration work centered on accounting and outbound mail controls, including automated reporting from Neopost devices and routing rules for outbound items. The deployment included coordination of outbound mail on Neopost IM 5000 equipment and handling throughput on the IN 700 Neopost machine, with budget responsibility tracked between $75,000 and $90,000 per month for mail operations costs.
Operational integrations included carrier processing for USPS, FedEx and UPS alongside a Student Packages Tracking System, specifically WTS FSO 360 Package Tracking System, to manage student mail and package deliveries. Package volumes for the student program were handled at scale, ranging from 12,000 to 20,000 packages a month, and the Mailing System was the control point for carrier dispatch and package tracking reconciliation.
Governance and workflow changes formalized mailroom ownership, accounting reporting responsibilities, and customer service intake for phone-based customer concerns and complaints. Business functions impacted included mail operations, student services distribution, and accounting, with the Quadient Neopost IS-5000 serving as the operational and reporting hub for those functions.
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Swiss Post Solutions, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Swiss Post Solutions, Inc. deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its website. The deployment embedded Cisco Webex Meetings join and scheduling flows directly into customer-facing and internal web pages to support remote client engagements and internal collaboration.
Implementation concentrated on core Cisco Webex Meetings capabilities, including multi-party video conferencing, screen sharing and content sharing, session recording, host controls, and meeting scheduling workflows. Configuration work included creation of meeting templates, participant role definitions, and policy-driven settings for access, moderation, and recording retention.
Operational coverage targeted cross-functional use by sales, client services, and operations teams at Swiss Post Solutions, Inc., with web-based meeting initiation available to external clients through the corporate site. Governance emphasized centralized administration, meeting policy enforcement, and user provisioning to maintain consistent controls across the Audio Video and Web Conferencing environment.
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Swiss Post Solutions, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) | Intelligent Document Processing | Content Management | n/a | 2015 | 2015 |
In 2015, Swiss Post Solutions, Inc. implemented Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) as its Intelligent Document Processing platform to centralize invoice capture and accounts payable document processing. The deployment targeted invoice intake, automated data extraction, and validation workflows within the finance organization, aligning the application with accounts payable and invoice-to-pay operational responsibilities.
Tungsten ReadSoft Invoices was configured to provide core Intelligent Document Processing capabilities, including multi-channel capture, OCR and machine learning extraction, line-item recognition, validation rules, and exception handling workflows. Configuration emphasized invoice classification, automated field validation, and routing for manual review to reduce touchpoints in invoice processing and enforce structured approval paths.
Integrations were a central implementation focus, with work to resolve issues between Tungsten ReadSoft Invoices and Vertex, Readsoft components, CRM systems, and High Radius. The integration scope covered tax calculation exchanges with Vertex, data synchronization with CRM platforms for vendor and transaction context, and connectivity to High Radius for receivables orchestration and downstream cash application processes.
Governance and operational remediation centered on cross-functional coordination between finance, IT, and vendor teams to stabilize integration points and tune exception handling. Implementation activities included iteration of validation rules, reconciliation workflows, and operational runbooks to manage invoice exceptions and integration fault handling across the connected systems.
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Intelligent Document Processing | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Swiss Post Solutions, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Swiss Post Solutions, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Swiss Post Solutions, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Swiss Post Solutions, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Swiss Post Solutions, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Swiss Post Solutions, Inc. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Swiss Post Solutions, Inc. Technographics
Swiss Post Solutions, Inc. is a Professional Services organization based in United States,
with around 1000 employees and annual revenues of $150.0 million.
Swiss Post Solutions, Inc. operates a diverse technology stack with applications such as
Quadient Neopost IS-5000, Cisco Webex Meetings and Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices),
covering areas like Mailing System, Audio Video and Web Conferencing and Intelligent Document Processing.
Swiss Post Solutions, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Quadient, Cisco Systems and Tungsten Automation.
Swiss Post Solutions, Inc. recently adopted applications including
Hotjar in 2020, Cisco Webex Meetings in 2018 and Tungsten TotalAgility (formerly Kofax TotalAgility) in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Swiss Post Solutions, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Swiss Post Solutions, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Swiss Post Solutions, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.