Symbotic
200 Research Drive,
Wilmington, 1887, MA,
United States
Wilmington, 1887, MA,
United States
1 646-450-5664
Banking and Financial Services
Symbotic Technographics
Symbotic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Symbotic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Symbotic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Symbotic has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Egencia for Travel Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Symbotic is running and its propensity to invest more and deepen its relationship with Oracle , Emburse , Egencia LLC or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Symbotic revenues, which have grown to $396.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Symbotic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Symbotic Tech Stack and Enterprise Applications
Symbotic ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Symbotic implemented Oracle NetSuite ERP as its ERP Financial platform to centralize global finance operations and establish independent accounting and reporting capabilities. The deployment was aimed at consolidating finance processes owned by the company’s Vice President of Finance and Controller, who led the buildout of an 11-person finance team across the United States and Canada responsible for FP&A, general accounting, audit, tax, treasury and corporate insurance functions.
The Oracle NetSuite ERP implementation encompassed core financial modules typical for ERP Financial deployments, including general ledger, accounts payable, accounts receivable, budgeting and forecasting, consolidation and financial reporting. Configuration emphasized recurring financial close workflows, weekly and monthly reporting cycles, and structured budget iterations to support the firm’s planning and re-modeling processes.
Integrations were implemented with Certify for expense reporting and Egencia for business travel to capture employee spend and to streamline expense-to-ledger posting into Oracle NetSuite ERP. The platform was used as the backbone for integrating G&A functions following the acquisition of Axium Group Holdings, enabling unified accounting practices and cross-border financial controls between Symbotic US and Symbotic Canada.
Governance changes included establishing standardized financial controls and procedures, weekly and quarterly reporting packages for senior management and the Finance Committee, and consolidated processes for audit and tax preparation. The implementation supported the organization’s objective of delivering accurate and timely financial reporting, meeting reporting deadlines, and providing usable management information as part of the company’s centralized accounting and finance operations.
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Expense Management | ERP |
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2017 | 2017 |
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Symbotic ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Egencia LLC | Legacy | Egencia | Travel Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Symbotic implemented Egencia as its corporate business travel platform. The Egencia deployment addressed enterprise Travel Management needs and was led by the Vice President of Finance and Controller who directed the companys move to independent accounting and finance operations.
The implementation focused on provisioning Egencia for centralized booking workflows, travel policy enforcement, and consolidated itinerary and cost visibility typical of Travel Management systems. Configuration work included travel policy parameters, approval workflows, and alignment of booking records with financial reporting touchpoints to ensure consistent treatment of travel-related costs.
Operational coverage was centered in finance, supporting global travel administration across the United States and Canada through a finance team responsible for weekly, monthly and quarterly reporting. Egencia was deployed alongside NetSuite ERP and Certify expense reporting, and the program emphasized alignment between travel booking, expense reporting, and corporate budgeting processes.
Governance and process work established travel policy controls, approval chains, and procedures that fed into existing financial reporting routines as part of the broader transition to independent finance functions. The deployment positioned Egencia as the Travel Management platform supporting corporate travel operations and financial control mechanisms at Symbotic.
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Symbotic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Symbotic implemented Cisco Webex Meetings. The deployment uses Cisco Webex Meetings within the Audio Video and Web Conferencing category to provide browser and client-based audio, video, screen sharing, and meeting scheduling for both internal collaboration and external customer-facing sessions. The implementation is surfaced on the Symbotic website for meeting join links and public-facing conference access, indicating a web-embedded meeting entry point and published scheduling or join workflows. Cisco Webex Meetings supports synchronous communications across corporate functions including sales, finance, and engineering and is positioned as the primary real-time engagement layer.
Operationally, the deployment reflects centralized IT administration for user provisioning, meeting policies, security configuration, and participant management consistent with Audio Video and Web Conferencing governance models. Configuration focuses on standard conferencing capabilities such as meeting scheduling, participant controls, and content sharing implemented through Cisco Webex Meetings, with operational coverage spanning internal team collaboration and external customer interactions initiated from the website. This profile positions Symbotic Cisco Webex Meetings Audio Video and Web Conferencing as a core communications platform supporting enterprise meeting workflows.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Symbotic Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Symbotic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Symbotic ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Symbotic PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2016 | 2016 |
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Product Lifecycle Management | PLM and Engineering |
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2021 | 2021 |
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Symbotic PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Symbotic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Symbotic CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Symbotic
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Vice President and General Counsel | VP | Legal | |
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Chief Technology Officer, SVP R&D | CXO | IT | |
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Vice President of Finance and Controller | VP | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Manager, Accounting | Manager | Finance | |
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President & CEO | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Director Of Operations | Director | Finance | |
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Head of Projects | Director | Finance | |
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Director Of Information Systems | Director | IT | |
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Apps Being Evaluated by Symbotic Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Symbotic IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Symbotic digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Symbotic Technographics
Symbotic is a Banking and Financial Services organization based in United States,
with around 1000 employees and annual revenues of $396.0 million.
Symbotic operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Egencia and Cisco Webex Meetings,
covering areas like ERP Financial, Travel Management and Audio Video and Web Conferencing.
Symbotic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Egencia LLC and Cisco Systems.
Symbotic recently adopted applications including
DocuSign eSignature in 2021, Propel PLM in 2021 and SmartSheet in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Symbotic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Symbotic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Symbotic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.