Symphony Care Network
1366 W. Fullerton Ave,
Chicago, 60614, IL,
United States
Chicago, 60614, IL,
United States
1 773-248-9300
Healthcare
Symphony Care Network Technographics
Symphony Care Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Symphony Care Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Symphony Care Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Symphony Care Network has purchased the following applications: UKG Workforce Central HR (ex Kronos Workforce HR) for Core HR in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Salesforce Pardot for Marketing Automation in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Symphony Care Network is running and its propensity to invest more and deepen its relationship with UKG , Workday , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Symphony Care Network revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Symphony Care Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Symphony Care Network Tech Stack and Enterprise Applications
Symphony Care Network HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central HR (ex Kronos Workforce HR) | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Symphony Care Network implemented UKG Workforce Central HR (ex Kronos Workforce HR) to establish a unified Core HR platform for its staffing footprint. The deployment focused on facility-level HR operations across the network, supporting HR, payroll, timekeeping and scheduling business functions for its approximately 5,000 employees.
The implementation delivered new HR, Payroll, Timekeeping and Scheduler modules within UKG Workforce Central HR (ex Kronos Workforce HR), with configuration workstreams that aligned employee master data, pay and time rules, time collection methods, and scheduling templates to operational requirements. Functional workflows emphasized HRIS record management, payroll input readiness, time capture to payroll handoff, and shift scheduling orchestration to support frontline staffing processes.
A named project manager coordinated implementation teams and HR staff in individual facilities, leading build activities, configuration validation, and user acceptance efforts. Governance centered on centralized HRIS stewardship combined with facility-level process alignment to ensure consistent timekeeping and scheduling practices, and to embed payroll and HR operational workflows into day to day operations.
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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Symphony Care Network Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Symphony Care Network implemented Google Workspace (Formerly Google G-Suite) as its enterprise collaboration platform. The Google Workspace (Formerly Google G-Suite) deployment is publicly referenced in Symphony Care Network's website source and serves as the primary Collaboration suite for the organization.
The deployment is a cloud native, multi tenant SaaS configuration managed through the Google Admin Console, providing Gmail, Calendar, Drive storage, Docs, Sheets, Slides, Meet video conferencing and Chat messaging. Core functional capabilities include enterprise email, shared drive storage, real time document collaboration, calendaring and video conferencing, consistent with the Collaboration category.
Administration is centralized with organizational units, role based admin privileges, and policy enforcement for account provisioning and access controls. The implementation supports identity and device management patterns common to cloud collaboration platforms, and is configured to operate across Symphony Care Network's approximately 5,000 employees in the United States.
Operational coverage includes both clinical and corporate communication workflows, enabling synchronous and asynchronous collaboration across care coordination, administrative, and support functions. Governance is implemented through centralized admin policies and organizational unit structure to standardize messaging, document sharing, and meeting workflows.
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Collaboration | Collaboration |
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2020 | 2020 |
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Symphony Care Network CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Symphony Care Network implemented Salesforce Pardot as its Marketing Automation platform. The deployment placed Salesforce Pardot on the Symphony Care Network public website to capture website leads and instrument digital engagement across patient and referral touch points.
The implementation emphasized core Marketing Automation capabilities, including website tracking, form-based lead capture, landing page management, email campaign automation, segmentation and lead scoring. Salesforce Pardot was configured to support automated nurture paths, template-driven campaign orchestration and behavioral tracking tied to web interactions.
Operational scope centered on marketing, patient outreach and referral management teams, where Pardot was used to standardize asset templates, orchestrate multi-step nurture programs and manage appointment outreach workflows. The configuration focused on aligning inbound web activity with downstream marketing processes and enrollment communication workflows.
Governance and process controls were structured around consent capture, privacy controls and approval workflows to align marketing automation practices with healthcare regulatory requirements. Rollout proceeded in phases, prioritizing core marketing and patient engagement functions before broader adoption across the network.
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Marketing Automation | CRM |
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2020 | 2020 |
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Symphony Care Network ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Symphony Care Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Symphony Care Network
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Symphony Care Network Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Symphony Care Network IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Symphony Care Network digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Symphony Care Network Technographics
Symphony Care Network is a Healthcare organization based in United States,
with around 5000 employees and annual revenues of $1.20 billion.
Symphony Care Network operates a diverse technology stack with applications such as
UKG Workforce Central HR (ex Kronos Workforce HR), Google Workspace (Formerly Google G-Suite) and Salesforce Pardot,
covering areas like Core HR, Collaboration and Marketing Automation.
Symphony Care Network has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Google and Salesforce.
Symphony Care Network recently adopted applications including
Amazon EC2 in 2021, Microsoft 365 in 2020 and Salesforce Pardot in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Symphony Care Network’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Symphony Care Network’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Symphony Care Network technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.