Symphony Corporate House Sdn Bhd
Level 8, Symphony House, Pusat Dagangan Dana 1, Jalan PJU 1A / 46,
Selangor Darul Ehsan, 47301,
Malaysia
Selangor Darul Ehsan, 47301,
Malaysia
603-7841 8000
Professional Services
Symphony Corporate House Sdn Bhd Technographics
Symphony Corporate House Sdn Bhd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Symphony Corporate House Sdn Bhd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Symphony Corporate House Sdn Bhd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Symphony Corporate House Sdn Bhd has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2012, Microsoft 365 for Collaboration in 2018, Ameyo IVR System for Call Center in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Symphony Corporate House Sdn Bhd is running and its propensity to invest more and deepen its relationship with Oracle , Ramco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Symphony Corporate House Sdn Bhd revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Symphony Corporate House Sdn Bhd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Symphony Corporate House Sdn Bhd Tech Stack and Enterprise Applications
Symphony Corporate House Sdn Bhd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2012 | 2018 |
In 2012, Symphony Corporate House Sdn Bhd implemented Oracle PeopleSoft HCM, deploying Oracle PeopleSoft HCM as its Core HR platform. The implementation supported a compact internal team of eight consultants delivering PeopleSoft HRMS services to eight major clients across Europe, Asia, and Australia, while operationally supporting payroll and HR processes for more than 80,000 employees worldwide.
The deployment focused on PeopleSoft HRMS functional and technical development, with hands on configuration and customization in PeopleSoft versions 8.9 and 9.0. Functional modules and capabilities implemented include Core HR, Workforce Administration, Performance Management, HRMS setup, Global Payroll configuration, and General Ledger interfacing, along with reporting, data analysis, and data mining for client reporting needs.
Operational scope emphasized client implementations and ongoing support, including requirements gathering and new development for external clients, migration and testing of PeopleSoft HRMS components, and ad hoc resolution of payroll processing issues. The team provided continuous data analysis, root cause analysis for chronic problems, and functional development to maintain payroll and HR operations across multiple international sites.
Program governance relied on structured training and documentation, team task management, and constant client communication to control requirements and changes. Testing processes were monitored end to end, and formalized documentation and training supported functional handoff and ongoing support for Oracle PeopleSoft HCM as the Core HR system.
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Payroll | HCM |
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2013 | 2018 |
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Symphony Corporate House Sdn Bhd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Symphony Corporate House Sdn Bhd deployed Microsoft 365 as its primary Collaboration platform. The Malaysia-based professional services firm with roughly 200 employees references Microsoft 365 on its public website, indicating organization-wide adoption across corporate functions and external presence.
Microsoft 365 appears configured to deliver standard Collaboration capabilities, including Exchange Online for enterprise email, SharePoint Online for centralized document repositories, OneDrive for personal file sync, Microsoft Teams for meetings and persistent chat, and Office desktop and web applications for productivity. The implementation reflects a tenant-centric architecture with Azure Active Directory implied for identity and centralized user provisioning, group-based access control, and role assignment consistent with Microsoft 365 operational patterns.
Operational coverage is focused on core business functions such as service delivery, finance, and human resources, leveraging Microsoft 365 for communication, document management, and team collaboration workflows. Governance emphasis is on tenant administration, permission and sharing policies, and content lifecycle controls to support information management and client confidentiality requirements.
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Symphony Corporate House Sdn Bhd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ameyo | Legacy | Ameyo IVR System | Call Center | CRM | n/a | 2015 | 2015 |
In 2015, Symphony Corporate House Sdn Bhd implemented Ameyo IVR System to support its Call Center operations. The deployment focused on the companys Malaysia-based BPO contact center and centralized inbound call handling for customer-facing processes.
The Ameyo IVR System was configured to provide interactive voice response menus, automated call routing, and agent desktop screen pop capabilities that delivered complete customer information to agents before the call was connected. The implementation emphasized workflow-driven call distribution and agent assist features consistent with Call Center platforms, simplifying day-to-day handling for supervisors and line agents.
Integration work prioritized surfacing customer records and session context to the Ameyo IVR System so agents received contextual data at call arrival, reducing manual lookup during interactions. Telephony control was linked to the agent desktop and the solution was instrumented into core client processes used by operations, customer service, and BPO account teams at the Malaysia site.
Operational governance centered on usability, the easy-to-use interfaces of Ameyo simplified daily operations and supported faster agent onboarding and adoption. Ameyo IVR System powered several of Symphony Corporate House Sdn Bhds most critical client processes and helped deliver a significant productivity boost for the Malaysia-based BPO while improving agent readiness at call start.
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IT Decision Makers and Key Stakeholders at Symphony Corporate House Sdn Bhd
| First Name | Last Name | Title | Function | Department | Phone | |
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Corporate HR Manager | Manager | HR | |
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Application Manager | Manager | IT | |
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Joint Company Secretary - Group Shared services | Manager | Finance | |
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Apps Being Evaluated by Symphony Corporate House Sdn Bhd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Symphony Corporate House Sdn Bhd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Symphony Corporate House Sdn Bhd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Symphony Corporate House Sdn Bhd Technographics
Symphony Corporate House Sdn Bhd is a Professional Services organization based in Malaysia,
with around 200 employees and annual revenues of $10.0 million.
Symphony Corporate House Sdn Bhd operates a diverse technology stack with applications such as
Oracle PeopleSoft HCM, Microsoft 365 and Ameyo IVR System,
covering areas like Core HR, Collaboration and Call Center.
Symphony Corporate House Sdn Bhd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and Ameyo.
Symphony Corporate House Sdn Bhd recently adopted applications including
Microsoft 365 in 2018, Ameyo IVR System in 2015 and Ramco Payroll in 2013,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Symphony Corporate House Sdn Bhd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Symphony Corporate House Sdn Bhd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Symphony Corporate House Sdn Bhd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.