AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Symphony Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP Financial Management n/a 2015 2015
In 2015, Symphony implemented SAP ERP ECC 6.0 as its ERP Financial backbone for core accounting and operational functions. Symphony is a manufacturing company based in India with about 450 employees, and the deployment covered multiple plants, branches and CFAs across India. The SAP ERP ECC 6.0 implementation encompassed modules of CRM, planning, production, purchase, stores, dispatch, accounting and service, with customizations and ERP developer support for module development and user training. Functional capabilities included transaction processing, production planning, inventory and warehouse workflows, purchase to pay and service ticketing within the SAP ERP ECC 6.0 application. Operational architecture was managed on premises with SQL Server 2008 database administration alongside centralized server, network and endpoint management. Peripheral and automation integrations into the SAP ERP ECC 6.0 environment included barcode scanners, thermal printers for label printing, attendance machines, a 2D barcode roll out across plants and warehouses, and automated E way and IRN QR code generation from SAP. Deployment governance covered procurement and maintenance of IT inventory, vendor management and consultant contract oversight to ensure delivery as per SLAs, plus organization wide user training and ERP support. IT operations responsibilities included monitoring and troubleshooting LAN WAN and wireless networks, coordinating backups and managing security and software updates across servers and endpoints. Explicit outcomes recorded in operational notes include successful implementation of barcode scanners and thermal printers integrated with the ERP, introduction of 2D barcodes across plant and warehouse operations, attendance machine integration, and automation of E way and IRN QR code generation from SAP ERP ECC 6.0. Ongoing ERP support and developer activity were documented as part of the sustained operational model.
ERP Financial ERP Financial Management 2016 2017
Expense Management ERP Financial Management 2018 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Symphony began deploying Microsoft 365 to deliver Collaboration capabilities across its India-based manufacturing organization. The Microsoft 365 deployment provides a cloud-hosted productivity suite used for email, calendaring, real-time meetings, and document collaboration. Symphony Microsoft 365 Collaboration supports corporate communications, document management, and employee productivity across corporate and operational teams. The implementation is also surfaced on the company website for employee contact and engagement workflows. Architecturally the Microsoft 365 footprint follows cloud-first Collaboration patterns, leveraging Exchange Online for messaging, SharePoint Online and OneDrive for document storage and version control, and Microsoft Teams for chat and meetings. Configurations emphasize centralized tenant administration, identity and access controls tied to corporate accounts, and consolidated document libraries for engineering and quality records. The deployment scope covers company-wide user provisioning and collaboration workflows across sales, engineering, operations, and administrative functions. Governance focuses on role-based access control and content management policies consistent with standard Collaboration application implementations.
Collaboration Collaboration 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Commerce (ex Magento) eCommerce eCommerce n/a 2021 2021
In 2021, Symphony deployed Adobe Commerce (ex Magento) as its eCommerce platform on the corporate website. The implementation centralized the digital storefront and product catalog for Symphony, a manufacturing company based in India with approximately 450 employees and reported revenue of 50,000,000 INR. Adobe Commerce (ex Magento) was configured to provide core eCommerce capabilities including storefront presentation and theming, product catalog management, shopping cart and checkout orchestration, pricing and promotions configuration, and basic order management and administration, aligning with typical eCommerce functional modules. Operational ownership was structured to support web sales, marketing merchandising, and order fulfillment workflows through administrative and content management interfaces, and the deployment runs directly on the company website using Adobe Commerce as the application layer.
eCommerce eCommerce 2021 2021
eCommerce eCommerce 2021 2021
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2023 2023
Tag Management CRM 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Symphony

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Symphony Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Symphony IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Symphony digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Symphony Technographics
Symphony is a Manufacturing organization based in India, with around 450 employees and annual revenues of $50.0 million.
Symphony operates a diverse technology stack with applications such as SAP ERP ECC 6.0, Microsoft 365 and Adobe Commerce (ex Magento), covering areas like ERP Financial, Collaboration and eCommerce.
Symphony has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Microsoft and Adobe Systems.
Symphony recently adopted applications including Criteo Commerce Media Platform in 2023, Google Tag Manager in 2023 and Adobe Commerce (ex Magento) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Symphony’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Symphony’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Symphony technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.