Synacor
40 La Riviere Drive, Suite 300,
Buffalo, 14202, NY,
United States
Buffalo, 14202, NY,
United States
1 716-853-1362
Professional Services
Synacor Technographics
Synacor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Synacor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 449 Synacor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Synacor has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, ADP Workforce Now for Core HR in 2010, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Synacor is running and its propensity to invest more and deepen its relationship with Oracle , Sage , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Synacor revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Synacor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Synacor Tech Stack and Enterprise Applications
Synacor ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Synacor implemented Oracle NetSuite ERP and configured the fixed asset module as part of its ERP Financial deployment. The implementation focused on establishing an on‑system asset register, depreciation schedules, capitalization rules, asset classification, and retirement workflows within Oracle NetSuite ERP to support standard fixed asset accounting controls.
Post‑go live responsibilities centered on ongoing analysis and maintenance of the fixed asset module, including configuration updates to depreciation methods and useful lives, maintenance of journal templates for automated month end postings, and reconciliation between the fixed asset register and the Oracle NetSuite ERP general ledger. The work impacted finance and accounting functions, and governance activities included documenting capitalization policies, defining asset tagging and lifecycle processes, and scheduling periodic reviews to ensure configuration alignment with accounting policy.
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ERP Financial | ERP |
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2022 | 2022 |
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Synacor HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2010 | 2018 |
In 2010, Synacor implemented ADP Workforce Now 2.0 as its Core HR system. The HRIS manager led the deployment and configuration of ADP Workforce Now, establishing the platform as the primary HRIS for employee recordkeeping and benefits administration.
The implementation built employee, salary, job, and FLSA data into ADP Workforce Now and included configuration of the data model, role-based access controls, and reporting fields to support standard HR workflows. Processes were developed to maintain accurate records in the system, with the HRIS manager owning ongoing data governance and maintenance routines.
Benefits administration workstreams were executed by building all plans into ADP Workforce Now and by working directly with benefits providers to set up carrier connections for several complex plans. The team developed, implemented, and deployed Open Enrollment in ADP for the first year using paperless enrollments, aligning eligibility rules and carrier feeds within the system.
Operational coverage encompassed HR and benefits administration across Synacor’s employee population, with governance focused on enrollment management, eligibility maintenance, and compensation data controls. Workflow restructuring formalized change control for employee and pay-related data updates within ADP Workforce Now to ensure consistent recordkeeping and benefits processing.
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Payroll | HCM |
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2010 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Synacor Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Synacor deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and exposed meeting access directly on its corporate website. The Cisco Webex Meetings implementation enables browser-based join flows and embedded meeting links for external client scheduling, leveraging hosted conferencing services to deliver audio, video, and screen sharing.
Cisco Webex Meetings' standard functional capabilities such as real-time video, audio conferencing, content sharing, recording, and meeting controls are leveraged to support client engagements and collaboration across Synacor's professional services organization. Operational governance appears centered on centralized meeting provisioning and Webex administrative control planes to manage user access, meeting policies, and recording retention consistent with Audio Video and Web Conferencing platform practices.
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Synacor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Synacor ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Synacor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Synacor CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Synacor
| First Name | Last Name | Title | Function | Department | Phone | |
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VP HR, Worldwide | VP | HR | |
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Senior HR Business Partner & Global Compensation Lead | Manager | HR | |
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HR Business Partner & Global Talent Acquisition Strategist | Manager | HR | |
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Senior HRIS Specialist | Manager | HR | |
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Chief Financial Officer | CXO | Finance | |
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Senior Director of Accounting | Director | Finance | |
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Financial Planning and Analysis Manager | Manager | Finance | |
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Apps Being Evaluated by Synacor Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Synacor IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Synacor digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Synacor Technographics
Synacor is a Professional Services organization based in United States,
with around 449 employees and annual revenues of $130.0 million.
Synacor operates a diverse technology stack with applications such as
Oracle NetSuite ERP, ADP Workforce Now and Cisco Webex Meetings,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Synacor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ADP and Cisco Systems.
Synacor recently adopted applications including
Sage Intacct in 2022, Hubspot Marketing Automation in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Synacor’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Synacor’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Synacor technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.