Syracuse University
900 South Crouse Ave.,
Syracuse, 13244, NY,
United States
Syracuse, 13244, NY,
United States
1 315-443-1870
Education
Syracuse University Technographics
Syracuse University Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Syracuse University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Syracuse University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Syracuse University has purchased the following applications: Workday HCM for Core HR in 2013, IBM Maximo for Enterprise Asset Management in 2024, Kaltura Video Cloud Platform for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Syracuse University is running and its propensity to invest more and deepen its relationship with Workday , Oracle , 2U or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Syracuse University revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Syracuse University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Syracuse University Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2013 | 2018 |
In 2013, Syracuse University implemented Workday HCM, migrating from PeopleSoft as part of a campuswide Core HR program. The deployment centralized Core HR functions for an institution-sized population of roughly 5,000 employees, aligning HR, payroll, benefits and manager and employee self-service around a single Workday HCM platform.
The implementation package included Workday HCM, Workday US Payroll, Benefits Administration, Employee Self Service, and Manager Self Service, with configuration of organizational hierarchies, position management, compensation eligibility rules and benefits enrollment workflows. Workday HCM was configured to support role-based access for HR administrators, managers and employees, and to automate common HR transactions consistent with Core HR functional patterns.
The program delivered an extensive array of integrations to internal and external systems, connecting Workday HCM and US Payroll to campus finance and identity services, time and labor feeds, and third-party benefits vendors and payroll tax services. Integrations emphasized data synchronization for employee records, payroll files and benefits enrollments, and included interfaces for batch and near-real-time exchange between Workday HCM and other campus systems.
Governance was formalized to support the new operational model, with centralized HR process ownership, change control for integrations and configuration, and staged rollout and training for HR, payroll and hiring managers. The project completed successfully in 2013, establishing Workday HCM as the institutional Core HR system and enabling ongoing administration of employee lifecycle, payroll and benefits processes.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2014 | 2014 |
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Talent Management | HCM |
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2013 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024 Syracuse University implemented IBM Maximo as its Enterprise Asset Management platform for Campus Facilities, Administration and Services, completing an extensive overhaul of facilities maintenance and space management systems. The project reached operational readiness with a public go live scheduled for February 29, 2024, and the IBM Maximo deployment centralizes work order intake and preventative maintenance workflows for the campus community.
The IBM Maximo implementation focuses on core Enterprise Asset Management capabilities, including work order management, preventative maintenance requests, asset and space records, and the orchestration of maintenance scheduling and work order lifecycle activities. Configuration emphasized streamlining request submission and replacing a set of patchwork forms and behind the scenes labor with standardized service request and maintenance processes.
Operational coverage is campus wide, with Facilities maintenance and requests for service handled by CFAS staff and accessible to campus community members through the Facilities Services website and the Facility Maintenance Services tile on MySlice. The deployment provides a unified intake channel and role based access for facilities staff and campus constituents, enabling consistent service routing and visibility into active work orders.
Governance and process change were addressed within CFAS, with the overhaul involving every aspect of the unit to align workflows, intake governance, and space management procedures to the new IBM Maximo environment. The launch formalizes centralized request handling and modernizes maintenance operations without specific third party systems mentioned in the source material.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kaltura | Legacy | Kaltura Video Cloud Platform | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Syracuse University deployed Kaltura Video Cloud Platform to manage and publish campus video assets on its public website. Kaltura Video Cloud Platform serves as the universitys Audio Video and Web Conferencing solution for web publishing, on demand video delivery, and live event streaming of campus media.
Kaltura Video Cloud Platform was configured to provide core media management capabilities including video ingestion, automated transcoding and adaptive streaming, an embeddable HTML5 player, live event scheduling, a managed VOD library, captioning workflows, and usage analytics. The implementation focused on content lifecycle features common to the Audio Video and Web Conferencing category, such as metadata tagging, search indexing, and player customization for responsive web delivery.
The deployment is integrated directly into Syracuse University web pages via embedded players and public media pages, enabling centralized hosting while delivering video through standard web delivery pipelines. Operational coverage is centered on the universitys public website and associated media pages, positioning the platform as the primary web-based media publishing layer for campus communications and academic content distribution.
Governance was structured around role based access and administrative controls, with content moderation and publishing approval workflows, standardized metadata taxonomies, and captioning and accessibility processes to support compliance. Operational management is handled through the Kaltura administrative console and content management interfaces, aligning editorial workflow and publishing cadence with university web governance practices.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Brand Management | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2016 | 2016 |
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Donor and Fundraising Management | CRM |
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2023 | 2023 |
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Donor and Fundraising Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Syracuse University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Syracuse University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Syracuse University Technographics
Syracuse University is a Education organization based in United States,
with around 5000 employees and annual revenues of $1.00 billion.
Syracuse University operates a diverse technology stack with applications such as
Workday HCM, IBM Maximo and Kaltura Video Cloud Platform,
covering areas like Core HR, Enterprise Asset Management and Audio Video and Web Conferencing.
Syracuse University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, IBM and Kaltura.
Syracuse University recently adopted applications including
IBM Maximo in 2024, GC Online Giving in 2023 and Double the Donation platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Syracuse University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Syracuse University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Syracuse University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.