AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Odido (formerly T-Mobile Netherlands) Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kroll Legacy Resolver Investigations & Case Management Case Management ERP Services and Operations n/a 2019 2019
In 2019, Odido (formerly T-Mobile Netherlands) implemented Resolver Investigations & Case Management, a Case Management application, to centralize retail and physical-security incident reporting and to enable trend analysis for organized retail crime and store safety across the Netherlands. The deployment consolidated incident intake and investigative activity into a single platform for the company security organization. Resolver Investigations & Case Management was configured to support Incident Management and Investigations & Case Management workflows, including centralized incident capture, link analysis to correlate related incidents, and investigative dashboards used by the security team. The implementation focused on structured case records, case workflows and evidence management to support investigations and escalation paths within security operations. Operational coverage emphasized physical security and retail loss prevention across Odido retail locations in the Netherlands, with security analysts and store safety teams using the platform to surface trends and steer investigative priorities. Governance centered on standardized incident reporting and centralized case handling to improve visibility, consistency and cross site investigative coordination.
Debt Collection and Recovery ERP Services and Operations 2020 2020
OSS/BSS ERP Services and Operations 2016 2016
OSS/BSS ERP Services and Operations 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Chatbots and Conversational AI AI-Powered Application 2017 2017
Natural Language Processing AI-Powered Application 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center, Customer Experience CRM 2020 2020
CRM CRM 2014 2014
Customer Data Platform CRM 2017 2017
Customer Engagement, Customer Experience CRM 2020 2020
Customer Experience CRM 2012 2012
Customer Experience CRM 2017 2017
Customer Experience CRM 2019 2019
Customer Loyalty CRM 2010 2010
Customer Support CRM 2016 2016
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2016 2016
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EPM EPM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Incident Management ITSM 2019 2019
Incident Management ITSM 2019 2019
IT Service Management ITSM 2020 2020
IT Service Management ITSM 2014 2014
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2019
Risk Management TRM 2019 2019
Risk Management TRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2021 2021
Network Virtualisation IaaS 2022 2022
SD-WAN IaaS 2015 2016
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Professional Services Professional Services 2018 2018
IT Decision Makers and Key Stakeholders at Odido (formerly T-Mobile Netherlands)
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Odido (formerly T-Mobile Netherlands) Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Odido (formerly T-Mobile Netherlands) Technographics

Odido (formerly T-Mobile Netherlands) is a Communications organization based in Netherlands, with around 2000 employees and annual revenues of $2.00 billion.

Odido (formerly T-Mobile Netherlands) operates a diverse technology stack with applications such as Resolver Investigations & Case Management, Salesforce Chat (formerly Salesforce Live Agent) and Cisco Webex Meetings, covering areas like Case Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Odido (formerly T-Mobile Netherlands) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Kroll, Salesforce and Cisco Systems.

Odido (formerly T-Mobile Netherlands) recently adopted applications including NetCracker BSS/OSS in 2022, Elastic Cloud in 2022 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Odido (formerly T-Mobile Netherlands)’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Odido (formerly T-Mobile Netherlands)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Odido (formerly T-Mobile Netherlands) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.