T-Systems
Hahnstrasse 43d,
Frankfurt am Main, 60528,
Germany
Frankfurt am Main, 60528,
Germany
49 69 20060-0
Professional Services
T-Systems Technographics
T-Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by T-Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28000 T-Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
T-Systems has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2013, SAP SuccessFactors Recruiting for Recruiting, Applicant Tracking System in 2015, NetCracker BSS/OSS for OSS/BSS in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems T-Systems is running and its propensity to invest more and deepen its relationship with SAP , NEC Corporation , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing T-Systems revenues, which have grown to $4.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for T-Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
T-Systems Tech Stack and Enterprise Applications
T-Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, T-Systems implemented SAP ERP ECC 6.0 as a core ERP Financial platform. The deployment installed ECC 6.0 EHP6 on Linux SUSE 11 running on Oracle 11g and followed a full SAP lifecycle approach covering installation and initial configuration.
Implementation activities included installing and configuring ECC, SCM, CRM, EP, XI/PI, BI and J2EE components, along with GRC 10 deployed on Netweaver 7.0 through 7.4. SAP Solution Manager 7.1 was installed and configured to support system monitoring, change control and transport management across the SAP landscape.
Operational responsibilities encompassed Basis support, daily administration and system maintenance, with applied support packages, patches and minor upgrades executed using the Software Update Manager. SAP security administration maintained users, roles and authorizations, while SAP Change Requests and transport administration enforced promotion of configurations and code. SAP ERP ECC 6.0 provided ERP Financial capabilities to support finance and core enterprise processes.
Database and platform engineering covered Oracle 11g operations and database migration projects to HANA using the DMO feature of the SUM tool. HANA administration and monitoring were performed using HANA Studio, and performance tuning and monitoring processes were part of ongoing system management.
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ERP Financial | ERP |
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2020 | 2020 |
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Expense Management | ERP |
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2010 | 2010 |
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T-Systems HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, T-Systems implemented SAP SuccessFactors Recruiting as its primary applicant tracking system. The deployment provisioned SAP SuccessFactors Recruiting Management to operate as the public-facing careers site application intake layer and the internal candidate lifecycle platform, positioning SAP SuccessFactors Recruiting as the enterprise Recruiting,Applicant Tracking System for candidate capture and tracking.
Configuration focused on standard Recruiting Management capabilities, including job requisition creation and approval workflows, career site posting and application form capture, candidate pipeline management, interview scheduling, and offer administration. The implementation centralized recruiter dashboards and hiring manager access to candidate records to standardize screening and selection workflows.
SAP SuccessFactors Recruiting was embedded into the T-Systems careers site to enable direct application submission and to route candidate information into the Recruiting Management instance. Operational coverage emphasized HR and talent acquisition teams within T-Systems Germany, with the system used to manage requisitions, candidate communication, and internal approvals.
Governance established owner roles for requisitions and candidate stages, formalized approval chains inside the Recruiting Management configuration, and aligned careers site application flows with internal hiring policies. The project emphasized process standardization around candidate intake and pipeline visibility, using SAP SuccessFactors Recruiting to enforce consistent recruiter and hiring manager workflows.
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T-Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker BSS/OSS | OSS/BSS | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, T-Systems implemented NetCracker BSS/OSS from NEC Corporation. The deployment positions NetCracker BSS/OSS as the central OSS/BSS platform supporting the companys operational and commercial support functions, and T-Systems is listed as a customer on NetCracker's website.
The implementation concentrated on standard OSS and BSS functional modules, including customer management, billing and order management on the BSS side, and inventory, service assurance and provisioning on the OSS side. NetCracker BSS/OSS was configured to provide a unified product and service catalog, mediation and rating capabilities, and orchestration workflows to support end to end service lifecycle management.
Operational coverage emphasizes business functions such as customer care, revenue management and network operations, with the platform consolidating commercial and operational data flows into a modular OSS/BSS stack. The architecture reflects a modular deployment model that enables orchestration and fulfillment integration across assurance and provisioning processes, while maintaining separate functional components for catalog, order orchestration and inventory.
Governance and process alignment shifted to centralize change control and release management for catalog and order orchestration, aligning operational processes with the NetCracker BSS/OSS deployment. The narrative aligns with a platform level OSS/BSS adoption for professional services operations at T-Systems.
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T-Systems AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
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T-Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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T-Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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T-Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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T-Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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T-Systems PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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T-Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2019 | 2019 |
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T-Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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SD-WAN | IaaS |
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2018 | 2018 |
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T-Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Threat Modeling | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at T-Systems
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Cloud Transformation | Director | IT | |
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Head Of Product Management Big Data / Machine Learning | Director | HR | |
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Microsoft Azure Architect | Manager | IT | |
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Vice President Solution Architecture&Digitalization. Chief Technologist at T-Systems | Manager | IT | |
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Financial Analyst - Corporate Controlling | Manager | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Head of Procurment | Director | Finance | |
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Computing Systems & Services, Head of Solution Delivery | Director | IT | |
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Head of Finance & Travel | Director | Finance | |
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Corporate Travel Manager | Manager | Finance | |
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Client Procurement Manager | Manager | Procurement | |
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Procurement Manager | Manager | Procurement | |
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Head of Process, Quality and Information Technology (CIO) | Director | IT | |
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Payroll and Travel Assistant | Manager | Finance | |
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SVP HR Digital Division | VP | HR | |
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Senior Vice President Human Resources | VP | HR | |
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Senior Vice President HR BP Operations | VP | HR | |
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Apps Being Evaluated by T-Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from T-Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the T-Systems digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD T-Systems Technographics
T-Systems is a Professional Services organization based in Germany,
with around 28000 employees and annual revenues of $4.70 billion.
T-Systems operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP SuccessFactors Recruiting and NetCracker BSS/OSS,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and OSS/BSS.
T-Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and NEC Corporation.
T-Systems recently adopted applications including
RidgeBot in 2025, DocuSign eSignature in 2021 and Intuit Mailchimp in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of T-Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates T-Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete T-Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.