Tacoma, 98409, WA,
United States
Tacoma Screw Products Inc Technographics
Tacoma Screw Products Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tacoma Screw Products Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Tacoma Screw Products Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tacoma Screw Products Inc has purchased the following applications: Infor Distribution SX.e for Distribution ERP in 2014, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tacoma Screw Products Inc is running and its propensity to invest more and deepen its relationship with Infor , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tacoma Screw Products Inc revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tacoma Screw Products Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tacoma Screw Products Inc Tech Stack and Enterprise Applications
Tacoma Screw Products Inc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Distribution SX.e | Distribution ERP | ERP Services and Operations | n/a | 2014 | 2015 |
In 2014 Tacoma Screw Products Inc implemented Infor Distribution SX.e as its Distribution ERP to standardize core wholesale distribution operations for a US-based distributor of cutlery and general hardware. The decision included deploying Infor CloudSuite Distribution SX.e and hosting the application in Aktion’s cloud, a selection driven by a strategic vendor relationship and operational hosting requirements discussed by COO Eric McGregor and IT Manager Gary Meyers.
The implementation focused on category-aligned distribution capabilities, with the Infor Distribution SX.e deployment configured to support inventory control, order management, purchasing workflows, and warehouse transaction processing typical of Distribution ERP systems. Configuration emphasized transactional accuracy and catalog pricing governance to align purchasing and order-to-cash processes with the distributor’s business model.
Architecture and operational governance centered on a hosted SaaS model, with Aktion providing cloud hosting and application operational services for Infor CloudSuite Distribution SX.e. Rollout oversight involved executive sponsorship from the COO and IT management responsibility from the IT manager, with Aktion positioned as the hosting and implementation partner based on an established relationship and team commitment.
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Tacoma Screw Products Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Tacoma Screw Products Inc implemented LiveChat on its public website. The LiveChat deployment serves as a web-embedded chat widget and a public-facing channel, aligned with the Chatbots and Conversational AI category for real-time customer engagement. The configuration captures visitor context and session transcripts and surfaces them in an agent console to support immediate product and order inquiries.
LiveChat is configured to support customer service and inside sales workflows, routing inbound chats to staffed agents and leveraging canned responses and scripted conversational flows to standardize initial interactions. Operational coverage focuses on web-based support for sales and order inquiry functions, with governance organized around agent shift schedules, chat ownership rules, and transcript retention policies to integrate conversational handling into existing support processes. Tacoma Screw Products Inc LiveChat Chatbots and Conversational AI connects web visitors to support and sales business functions through conversational workflows and agent orchestration.
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Tacoma Screw Products Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Tacoma Screw Products Inc deployed Microsoft 365 to establish a centralized Collaboration platform. The roll out supported company-wide internal collaboration and communications for the 150-employee distribution firm, aligning Microsoft 365 with core business functions for email, meetings, and document sharing.
The implementation leverages Microsoft 365 core services, using Exchange Online for corporate email, Microsoft Teams for chat and meetings, and SharePoint and OneDrive for document management and file synchronization, reflecting standard Collaboration capabilities. Their public website includes references to Microsoft 365, indicating the service is surfaced in customer-facing or employee access flows, while governance emphasis centers on centralized identity and access controls and document management policies to support operational teams and knowledge sharing across distribution functions.
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Tacoma Screw Products Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Tacoma Screw Products Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Tacoma Screw Products Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Tacoma Screw Products Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Regional sales manager | Manager | Sales | ||||
| PURCHASING MANAGER | Manager | Procurement | ||||
| Corporate Receptionist/Credit Services Assistant | Manager | IT |
Apps Being Evaluated by Tacoma Screw Products Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||