AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Tacoma Screw Products Inc Tech Stack and Enterprise Applications

Tacoma Screw Products Inc ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Infor Legacy Infor Distribution SX.e Distribution ERP ERP Services and Operations n/a 2014 2015
In 2014 Tacoma Screw Products Inc implemented Infor Distribution SX.e as its Distribution ERP to standardize core wholesale distribution operations for a US-based distributor of cutlery and general hardware. The decision included deploying Infor CloudSuite Distribution SX.e and hosting the application in Aktion’s cloud, a selection driven by a strategic vendor relationship and operational hosting requirements discussed by COO Eric McGregor and IT Manager Gary Meyers. The implementation focused on category-aligned distribution capabilities, with the Infor Distribution SX.e deployment configured to support inventory control, order management, purchasing workflows, and warehouse transaction processing typical of Distribution ERP systems. Configuration emphasized transactional accuracy and catalog pricing governance to align purchasing and order-to-cash processes with the distributor’s business model. Architecture and operational governance centered on a hosted SaaS model, with Aktion providing cloud hosting and application operational services for Infor CloudSuite Distribution SX.e. Rollout oversight involved executive sponsorship from the COO and IT management responsibility from the IT manager, with Aktion positioned as the hosting and implementation partner based on an established relationship and team commitment.
Tacoma Screw Products Inc AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Tacoma Screw Products Inc implemented LiveChat on its public website. The LiveChat deployment serves as a web-embedded chat widget and a public-facing channel, aligned with the Chatbots and Conversational AI category for real-time customer engagement. The configuration captures visitor context and session transcripts and surfaces them in an agent console to support immediate product and order inquiries. LiveChat is configured to support customer service and inside sales workflows, routing inbound chats to staffed agents and leveraging canned responses and scripted conversational flows to standardize initial interactions. Operational coverage focuses on web-based support for sales and order inquiry functions, with governance organized around agent shift schedules, chat ownership rules, and transcript retention policies to integrate conversational handling into existing support processes. Tacoma Screw Products Inc LiveChat Chatbots and Conversational AI connects web visitors to support and sales business functions through conversational workflows and agent orchestration.
Tacoma Screw Products Inc Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Tacoma Screw Products Inc deployed Microsoft 365 to establish a centralized Collaboration platform. The roll out supported company-wide internal collaboration and communications for the 150-employee distribution firm, aligning Microsoft 365 with core business functions for email, meetings, and document sharing. The implementation leverages Microsoft 365 core services, using Exchange Online for corporate email, Microsoft Teams for chat and meetings, and SharePoint and OneDrive for document management and file synchronization, reflecting standard Collaboration capabilities. Their public website includes references to Microsoft 365, indicating the service is surfaced in customer-facing or employee access flows, while governance emphasis centers on centralized identity and access controls and document management policies to support operational teams and knowledge sharing across distribution functions.
Tacoma Screw Products Inc eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
eCommerce eCommerce 2021 2021
Tacoma Screw Products Inc CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Tacoma Screw Products Inc PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2013 2013
Transactional Email PaaS 2021 2021
Tacoma Screw Products Inc IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2011 2011
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2011 2011

IT Decision Makers and Key Stakeholders at Tacoma Screw Products Inc

First Name Last Name Title Function Department Email Phone
Regional sales manager Manager Sales
PURCHASING MANAGER Manager Procurement
Corporate Receptionist/Credit Services Assistant Manager IT

Apps Being Evaluated by Tacoma Screw Products Inc Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tacoma Screw Products Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tacoma Screw Products Inc digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Tacoma Screw Products Inc Technographics
Tacoma Screw Products Inc is a Distribution organization based in United States, with around 150 employees and annual revenues of $50.0 million.
Tacoma Screw Products Inc operates a diverse technology stack with applications such as Infor Distribution SX.e, LiveChat and Microsoft 365, covering areas like Distribution ERP, Chatbots and Conversational AI and Collaboration.
Tacoma Screw Products Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Infor, LiveChat, Inc. and Microsoft.
Tacoma Screw Products Inc recently adopted applications including Microsoft 365 in 2021, Episerver B2B Commerce Cloud in 2021 and Pathwire Mailgun in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Tacoma Screw Products Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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