Talent
Level 9, 201 Elizabeth Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 02 9223-9855
Professional Services
Talent Technographics
Talent Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Talent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 340 Talent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Talent has purchased the following applications: JobAdder ATS for Applicant Tracking System in 2019, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Talent is running and its propensity to invest more and deepen its relationship with JobAdder , 2cloudnine , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Talent revenues, which have grown to $435.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Talent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Talent Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Talent implemented JobAdder ATS as its Applicant Tracking System. Talent is a professional services firm headquartered in Australia with approximately 340 employees and the deployment decision emphasizes rapid, client-facing recruitment operations.
The JobAdder ATS implementation focused on core applicant tracking workflows typical of the Applicant Tracking System category, including candidate tracking, job requisition management, and configurable placement workflows. Talent highlighted the platform’s ability to provision an instance within a day, enabling configuration and automation of recruitment workflows quickly so client-specific instances can be ready within weeks rather than months.
Operationally the JobAdder ATS deployment was used to support Talent’s RPO-style engagements and internal talent acquisition teams, serving as a repeatable provisioning layer across its target market. Governance changes concentrated on reducing prolonged change management cycles, enabling faster customer onboarding and positioning rapid ATS provisioning as a commercial differentiator for Talent.
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Payroll | HCM |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Talent implemented Ruby Live Chat on its website, deploying Ruby Live Chat as a front-line customer engagement tool within its Chatbots and Conversational AI stack. The implementation centers on web-embedded live messaging to handle inbound candidate and client inquiries, positioning the application to support recruitment intake, candidate screening touchpoints, and client service routing across Talent's professional services operations.
Configuration focused on standard conversational modules common to chat platforms, including live agent handoff, predefined response libraries, chat transcripts, and visitor session tracking, configured for use by recruitment and client service teams. Governance emphasized operational workflows for chat escalation and transcript retention, with staffing of front-line agents and scripted response playbooks to ensure consistent handling of inquiries through the Ruby Live Chat deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Talent implemented Microsoft 365 to provide enterprise Collaboration across its Australian professional services operations. The company website indicates active use of Microsoft 365, confirming the application is part of Talent's public and internal technology footprint.
The deployment aligns with cloud-hosted Microsoft 365 tenant architecture, leveraging core Collaboration capabilities such as Exchange Online for mail and calendaring, SharePoint Online for intranet and document management, Microsoft Teams for real-time messaging and meetings, OneDrive for user file sync, and Office desktop and web applications for content creation and coauthoring. The Microsoft 365 suite is presented as the primary collaboration layer, supporting knowledge sharing and project team coordination typical for a 340 employee professional services firm.
Administration appears to be centralized at the tenant level, with role-based administration and provisioning workflows implied by the unified Microsoft 365 presence. Using Microsoft 365 on their website suggests the tenant supports both internal collaboration and externally visible content or integration points, positioning Microsoft 365 as the central Collaboration platform for Talent's corporate functions and service delivery teams.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Talent
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Talent Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Talent Technographics
Talent is a Professional Services organization based in Australia,
with around 340 employees and annual revenues of $435.0 million.
Talent operates a diverse technology stack with applications such as
JobAdder ATS, Ruby Live Chat and Microsoft 365,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Talent has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JobAdder, Ruby and Microsoft.
Talent recently adopted applications including
Ruby Live Chat in 2021, Microsoft Oribi Analytics in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Talent’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Talent’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Talent technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.