AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

TalkTools (formerly Innovative Therapists International) Tech Stack and Enterprise Applications

TalkTools (formerly Innovative Therapists International) ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2007 2007
In 2007, TalkTools (formerly Innovative Therapists International) implemented Oracle NetSuite ERP as its ERP Financial platform. The 25-employee manufacturing company adopted Oracle NetSuite ERP with custom NetSuite BI capabilities that the marketing director reported using to conduct market research and manage campaign workflows. The system supported planning, budgeting, and execution processes for trade shows, and it was used to coordinate outside vendors along with internal administrative and graphics personnel. Configuration centered on ERP Financial workflows including general ledger level reporting, budgeting controls, and custom business intelligence reporting used by marketing for segmentation and campaign analysis. Operational coverage included marketing, finance, and administrative functions, with role-based process ownership evident in planning and trade show execution where the marketing director acted as a primary user and coordinator.
Payment Processing ERP 2017 2017
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
TalkTools (formerly Innovative Therapists International) AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, TalkTools formerly Innovative Therapists International implemented Tidio Live Chat on its public website to enable live visitor messaging and support. The deployment uses Tidio Live Chat in the Chatbots and Conversational AI category and is embedded across product and support pages to capture real-time customer interactions. The implementation centers on a website-embedded chat widget, configured for real-time messaging, automated response sequences, and front-end customization to match TalkTools branding. Tidio Live Chat is provisioned to manage conversational workflows, quick replies and session-based visitor engagement typical of Chatbots and Conversational AI solutions. Operational scope is focused on customer support and online sales touchpoints, with in-house staff owning chat governance and response routing given the company size. Configuration emphasizes chat access control, response ownership by support teams, and conversational script maintenance to align incoming conversations with product support and order inquiry workflows.
Chatbots and Conversational AI AI-Powered Application 2017 2017
TalkTools (formerly Innovative Therapists International) Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, TalkTools (formerly Innovative Therapists International) implemented Google Workspace (Formerly Google G-Suite) as its primary cloud collaboration platform. The Google Workspace implementation is provisioned under the talktools.com domain and provides centralized, SaaS-based Collaboration tooling for the company of 25 employees based in the United States. The deployment is managed through the Google Admin console and is referenced publicly on the company website, indicating a cloud-first architecture for email, calendaring, document collaboration, and file storage. Functional modules in the Google Workspace implementation include Gmail, Google Calendar, Google Drive, Google Docs, Sheets, and Google Meet to support synchronous and asynchronous teamwork. The solution is used to support clinical documentation workflows, internal team coordination, and external-facing content activities tied to marketing and customer outreach. Administration and governance are handled at the domain level with user provisioning, access controls, and shared drive organization to align Collaboration usage with business functions, and no implementation partner is listed for the deployment.
TalkTools (formerly Innovative Therapists International) eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2018 2018
eCommerce eCommerce 2020 2020
Shipping Management eCommerce 2021 2021
Shipping Management eCommerce 2018 2018
TalkTools (formerly Innovative Therapists International) SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Order Management, Inventory Management SCM 2018 2018
TalkTools (formerly Innovative Therapists International) CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2020 2020
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
TalkTools (formerly Innovative Therapists International) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at TalkTools (formerly Innovative Therapists International)

First Name Last Name Title Function Department Email Phone
President CXO Finance
Workshop Department Manager Manager Operations
Brand Manager / Operations Manager Manager Operations
Operations Manager Manager Finance
Operations Manager Manager Finance
Operations Manager Manager Finance

Apps Being Evaluated by TalkTools (formerly Innovative Therapists International) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from TalkTools (formerly Innovative Therapists International) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the TalkTools (formerly Innovative Therapists International) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD TalkTools (formerly Innovative Therapists International) Technographics
TalkTools (formerly Innovative Therapists International) is a Manufacturing organization based in United States, with around 25 employees and annual revenues of $3.0 million.
TalkTools (formerly Innovative Therapists International) operates a diverse technology stack with applications such as Oracle NetSuite ERP, Tidio Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
TalkTools (formerly Innovative Therapists International) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Tidio and Google.
TalkTools (formerly Innovative Therapists International) recently adopted applications including Google Pay in 2021, Square Payments in 2021 and DHL EasyShip in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TalkTools (formerly Innovative Therapists International)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates TalkTools (formerly Innovative Therapists International)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TalkTools (formerly Innovative Therapists International) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.