Charleston, 29405, SC,
United States
TalkTools (formerly Innovative Therapists International) Technographics
TalkTools (formerly Innovative Therapists International) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TalkTools (formerly Innovative Therapists International) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 TalkTools (formerly Innovative Therapists International) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TalkTools (formerly Innovative Therapists International) has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2007, Tidio Live Chat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TalkTools (formerly Innovative Therapists International) is running and its propensity to invest more and deepen its relationship with Oracle , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TalkTools (formerly Innovative Therapists International) revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TalkTools (formerly Innovative Therapists International) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TalkTools (formerly Innovative Therapists International) Tech Stack and Enterprise Applications
TalkTools (formerly Innovative Therapists International) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, TalkTools (formerly Innovative Therapists International) implemented Oracle NetSuite ERP as its ERP Financial platform. The 25-employee manufacturing company adopted Oracle NetSuite ERP with custom NetSuite BI capabilities that the marketing director reported using to conduct market research and manage campaign workflows. The system supported planning, budgeting, and execution processes for trade shows, and it was used to coordinate outside vendors along with internal administrative and graphics personnel.
Configuration centered on ERP Financial workflows including general ledger level reporting, budgeting controls, and custom business intelligence reporting used by marketing for segmentation and campaign analysis. Operational coverage included marketing, finance, and administrative functions, with role-based process ownership evident in planning and trade show execution where the marketing director acted as a primary user and coordinator.
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Payment Processing | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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TalkTools (formerly Innovative Therapists International) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, TalkTools formerly Innovative Therapists International implemented Tidio Live Chat on its public website to enable live visitor messaging and support. The deployment uses Tidio Live Chat in the Chatbots and Conversational AI category and is embedded across product and support pages to capture real-time customer interactions.
The implementation centers on a website-embedded chat widget, configured for real-time messaging, automated response sequences, and front-end customization to match TalkTools branding. Tidio Live Chat is provisioned to manage conversational workflows, quick replies and session-based visitor engagement typical of Chatbots and Conversational AI solutions.
Operational scope is focused on customer support and online sales touchpoints, with in-house staff owning chat governance and response routing given the company size. Configuration emphasizes chat access control, response ownership by support teams, and conversational script maintenance to align incoming conversations with product support and order inquiry workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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TalkTools (formerly Innovative Therapists International) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, TalkTools (formerly Innovative Therapists International) implemented Google Workspace (Formerly Google G-Suite) as its primary cloud collaboration platform. The Google Workspace implementation is provisioned under the talktools.com domain and provides centralized, SaaS-based Collaboration tooling for the company of 25 employees based in the United States. The deployment is managed through the Google Admin console and is referenced publicly on the company website, indicating a cloud-first architecture for email, calendaring, document collaboration, and file storage.
Functional modules in the Google Workspace implementation include Gmail, Google Calendar, Google Drive, Google Docs, Sheets, and Google Meet to support synchronous and asynchronous teamwork. The solution is used to support clinical documentation workflows, internal team coordination, and external-facing content activities tied to marketing and customer outreach. Administration and governance are handled at the domain level with user provisioning, access controls, and shared drive organization to align Collaboration usage with business functions, and no implementation partner is listed for the deployment.
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TalkTools (formerly Innovative Therapists International) eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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TalkTools (formerly Innovative Therapists International) SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management, Inventory Management | SCM |
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2018 | 2018 |
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TalkTools (formerly Innovative Therapists International) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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TalkTools (formerly Innovative Therapists International) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at TalkTools (formerly Innovative Therapists International)
Apps Being Evaluated by TalkTools (formerly Innovative Therapists International) Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||