Greensboro, 27408, NC,
United States
Tanger Factory Outlet Centers Inc. Technographics
Tanger Factory Outlet Centers Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tanger Factory Outlet Centers Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 310 Tanger Factory Outlet Centers Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tanger Factory Outlet Centers Inc. has purchased the following applications: Foxy for eCommerce in 2011, Hotjar for Customer Experience in 2021, Vena CPM for EPM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tanger Factory Outlet Centers Inc. is running and its propensity to invest more and deepen its relationship with FoxyCart.com , Contentsquare , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tanger Factory Outlet Centers Inc. revenues, which have grown to $426.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tanger Factory Outlet Centers Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tanger Factory Outlet Centers Inc. Tech Stack and Enterprise Applications
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FoxyCart.com | Legacy | Foxy | eCommerce | eCommerce | n/a | 2011 | 2011 |
In 2011, Tanger Factory Outlet Centers Inc. implemented Foxy on its public website, deploying Foxy as the eCommerce engine for site-level purchase flows. The deployment embedded Foxy checkout and cart components into TangerOutlet.com to provide customer-facing shopping, transaction capture, and checkout orchestration.
The implementation focused on standard eCommerce capabilities including hosted shopping cart configuration, embedded checkout forms, order capture, and payment tokenization workflows, integrated with the site’s merchandising and content delivery. Operational ownership is centered on digital channels and site operations, with IT responsible for technical configuration and ongoing maintenance of the Foxy implementation.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 Tanger Factory Outlet Centers Inc. implemented Hotjar on its public website tangeroutlet.com. Hotjar was deployed as a Customer Experience solution to gather on-site behavioral analytics and qualitative feedback tied to digital storefront interactions.
The implementation uses Hotjar capabilities such as session recordings, heatmaps, on-page polls and feedback widgets, and funnel analysis to identify navigation patterns and usability friction. Deployment centered on embedding the Hotjar tracking script in site templates with sampling and data retention settings configured to manage volume and privacy controls.
Operational scope covers the corporate digital channel at tangeroutlet.com and supports marketing, e-commerce, and digital experience teams. Governance practices applied include role-based access to Hotjar data, configuration of recording scopes, and alignment of retention settings with the companys privacy requirements.
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vena Solutions | Legacy | Vena CPM | EPM | EPM | n/a | 2018 | 2018 |
In 2018, Tanger Factory Outlet Centers Inc. implemented Vena CPM for EPM. The publicly traded developer of 36 outlet centers headquartered in Greensboro centralized its financial close and reporting workflows using Vena CPM while preserving an Excel-native user experience to accelerate adoption and maintain workbook-driven modeling.
Vena CPM was configured to support core financial close capabilities including account reconciliations, automated workflow notifications, process audit controls, and an audit trail that stores transaction-level details. The implementation included automated reporting packages for executive reporting, rolling calculations for cash flow statements, covenant calculations, and currency conversion logic, and delivered a Same-Center NOI report used for property performance comparisons.
The deployment integrated Tanger’s general ledger feeds into Vena CPM workbooks and incorporated MRI for ERP as an explicit integration, eliminating prior manual PDF and spreadsheet dumps. Vena CPM’s workflow notifications trigger after action completion to accelerate reconciliations, and the process audit feature provides auditors with a view of who prepared and reviewed each checklist, while the audit trail surfaces transactional detail previously unavailable for investigation.
Operational coverage extended across finance, internal audit, tax, and executive reporting, growing user adoption from an initial 30 users to approximately 145 users. Vena CPM’s Excel interface reduced training time to about 15 minutes per user, and process audits were institutionalized as a key internal control, replacing manual checkmark-to-PDF checklists and enabling tighter reviewer accountability.
As a result of the Vena CPM implementation Tanger shortened its month-end close from 10 days to five and its year-end close from three weeks to two, tax team processes saved one week per quarter through automated separation of deductible items, and auditors were able to identify and resolve transactional inconsistencies more quickly. The finance team is preparing an additional Vena CPM implementation to integrate subledgers such as debt and joint venture subledgers to support budgeting, forecasting, and adjusted EBITDA variance analysis.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2012 | 2012 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Tanger Factory Outlet Centers Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tanger Factory Outlet Centers Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||