Tao Group Hospitality
42 East 58th St Between Park & Madison Avenues,
New York, 10022, NY,
United States
New York, 10022, NY,
United States
1 212-888-2288
Leisure and Hospitality
Tao Group Hospitality Technographics
Tao Group Hospitality Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tao Group Hospitality and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Tao Group Hospitality employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tao Group Hospitality has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2023, Oracle Cloud HCM for Core HR in 2019, Oracle Simphony for Point Of Sale in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tao Group Hospitality is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tao Group Hospitality revenues, which have grown to $635.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tao Group Hospitality intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tao Group Hospitality Tech Stack and Enterprise Applications
Tao Group Hospitality ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, Tao Group Hospitality deployed Intuit QuickBooks Online as its ERP Financial platform. Intuit QuickBooks Online is used to centralize accounts receivable and cash management workflows for the company and to provide a single system of record for A/R sub-ledger activity.
Configuration and functional scope concentrate on core accounts receivable capabilities, including customer account reconciliation, aging and collections tracking, cash receipt posting to the accounts receivable sub-ledger, invoice processing through partner reimbursement portals, and calculation and oversight of incentive-driven receivables. The implementation also formalizes daily cash management duties such as bank deposit recording and distribution of cash receipt logs, and supports credit, collections and uncollectible amount accounting workflows.
Operational coverage is centered on finance and accounts receivable teams, supporting controllers, Accounts Receivable accountants and revenue operations across Tao Group Hospitality operations. The deployment supports processing invoices via partner portals for reimbursement, merchant account and chargeback handling, and analytical and ratio analyses that feed management reporting on collections and cash flow activity.
Governance changes emphasize standardized A/R procedures, reconciliation cadence, documented collection communications and tighter verification of invoice documentation prior to payment. Staffing and training expectations reflect proficiency with Intuit QuickBooks Online and common restaurant and accounting ERP systems, aligning job responsibilities to system-based reconciliation, cash audit and collection processes.
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ERP Financial | ERP |
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2014 | 2015 |
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Tao Group Hospitality HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Tao Group Hospitality implemented Oracle Cloud HCM to centralize Core HR capabilities across its workforce of roughly 3,500 employees in the United States. The deployment targeted human resources, payroll, talent acquisition and workforce management functions and positioned Oracle Cloud HCM as the primary Core HR application for operational HR processes and reporting.
Configuration work emphasized absence management and payroll automation within Oracle Cloud HCM, including creation of fast formulas to support Paid Parental Leave, FMLA and absence disbursement rules. Compensation work included development of Compensation Bonus and Overtime Compensation performance sheets to streamline payroll calculations and reporting, while HDL was used to convert payroll objects, add payroll relationships, update assignment payroll and manage tax withholding processes.
Analytics and reporting were delivered through customized Fusion Analytics Warehouse and OTBI implementations, with FAW and OTBI connected to various data sources including on-premises and external systems to ensure cross-platform data integration. Operational reporting used OTBI, HCM Extracts and BI Publisher to generate comprehensive reports for HR and payroll stakeholders, and customized alerts were implemented to notify users of critical system updates and changes.
Governance and rollout incorporated detailed documentation for reports, interfaces, extracts, dashboards, migration processes and test scripts to support knowledge transfer and operational continuity. The implementation explicitly improved absence management accuracy, optimized payroll processing and reporting workflows, streamlined reporting and improved data accessibility, and enhanced the candidate experience through customized career pages.
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Payroll | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2025 | 2025 |
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Performance and Goal Management | HCM |
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2022 | 2022 |
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Recruiting | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Tao Group Hospitality ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Simphony | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2020 |
In 2022 Tao Group Hospitality implemented Oracle Simphony as its Point Of Sale solution. The deployment covered 20 venues and the corporate office, with direct operational support for approximately 200 end users, aligning the Oracle Simphony application with frontline hospitality operations and cashiering workflows.
The implementation centered on Oracle Simphony programming and workstation and peripheral configuration, emphasizing POS station configuration, application-level transaction logic, and on premise workstation stability. Configuration work addressed point of sale programming needs common to the Point Of Sale category, including menu and item mapping, transaction routing, and terminal provisioning to ensure consistent behavior across venues.
Operational integration included endpoint support across Windows, Mac, and iOS client environments and support within the Micros POS environment, with IT staff providing troubleshooting for workstation and peripheral issues. The IT team also managed companywide hardware and software inventory for corporate and venue sites, and led a separate telephony rollout that combined SIP trunking and Teams Calling technologies to standardize voice communications across locations.
Governance and process changes accompanied the rollout, with the IT team participating in the development and implementation of a new Help Desk system to centralize incident and change management for Oracle Simphony related tickets. Vendor and service provider relationships were managed to coordinate ongoing support, inventory control, and operational handoffs between venues and corporate IT.
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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Restaurant Management | ERP Services and Operations |
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2019 | 2019 |
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Tao Group Hospitality AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Tao Group Hospitality Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2017 | 2017 |
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Tao Group Hospitality Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Tao Group Hospitality CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tao Group Hospitality ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Tao Group Hospitality PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Tao Group Hospitality IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Tao Group Hospitality CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Tao Group Hospitality
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Tao Group Hospitality Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tao Group Hospitality IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tao Group Hospitality digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Tao Group Hospitality Technographics
Tao Group Hospitality is a Leisure and Hospitality organization based in United States,
with around 3500 employees and annual revenues of $635.0 million.
Tao Group Hospitality operates a diverse technology stack with applications such as
Intuit QuickBooks Online, Oracle Cloud HCM and Oracle Simphony,
covering areas like ERP Financial, Core HR and Point Of Sale.
Tao Group Hospitality has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit and Oracle.
Tao Group Hospitality recently adopted applications including
Ceridian Dayforce Payroll in 2025, Intuit QuickBooks Online in 2023 and DocuSign eSignature in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tao Group Hospitality’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tao Group Hospitality’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tao Group Hospitality technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.