Stockton-On-Tees, TS18 2NL,
United Kingdom
Taperedplus Technographics
Taperedplus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Taperedplus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9 Taperedplus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Taperedplus has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2015, RedSky Project Information Management for Project Portfolio Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Taperedplus is running and its propensity to invest more and deepen its relationship with Olark , Microsoft , RedSky Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Taperedplus revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Taperedplus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Taperedplus Tech Stack and Enterprise Applications
Taperedplus AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Taperedplus deployed Olark Live Chat on its public website. Olark Live Chat is implemented as a Chatbots and Conversational AI application delivered via an embeddable website widget and managed through the Olark web console, providing real-time messaging, visitor monitoring, canned responses, lead capture forms, and chat transcript retention. The deployment aligns the Olark Live Chat application with Taperedplus website engagement flows to capture and manage inbound customer conversations.
Operational ownership is concentrated within the small internal team, centralizing web-based customer engagement and basic support workflows in the Olark dashboard. Functional configuration emphasized agent availability, canned messaging, transcript review, and lightweight routing of web inquiries to sales and service staff, reflecting typical Chatbots and Conversational AI usage for customer engagement and lead capture. No specific third party integrations or implementation partners were identified in the source information.
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Taperedplus Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Taperedplus deployed Microsoft 365 as its Collaboration platform. Taperedplus implemented Microsoft 365 in 2015 and is using Microsoft 365 on their website while operating as a nine person construction and real estate firm in the United Kingdom, positioning the application as the primary Collaboration solution for internal communication and document workflows.
The deployment reflects a cloud hosted Microsoft 365 tenant architecture that leverages core Collaboration capabilities common to the suite, including email and calendaring, document storage and versioning, real time messaging, and meeting collaboration. Operational configuration centers on user provisioning and administration through the Microsoft 365 admin center, with governance enforced via tenant settings, role based access controls, and shared document libraries to support business functions such as internal communications, project coordination, and document management across the entire organization.
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Collaboration | Collaboration |
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2021 | 2021 |
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Taperedplus PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RedSky Software | Legacy | RedSky Project Information Management | Project Portfolio Management | PPM | n/a | 2020 | 2021 |
In 2020, Taperedplus implemented RedSky Project Information Management, deploying the Project Connect module to centralize project intake and commercial workflows. The initiative was positioned as a Project Portfolio Management solution to unify sales, project and operational processes in the United Kingdom.
The implementation focused on digitising bespoke forms, configuring sales to order workflows, and instrumenting management reporting through live dashboards. RedSky Project Connect was configured to provide automated notifications and form driven data capture, reducing manual status updates and accelerating handoffs between sales and delivery functions.
The UK rollout centralized data that had been managed across disparate spreadsheets and a Google sheet CRM, with the platform going live in January 2021. Operational coverage explicitly included sales, project delivery and operations teams, enabling tracking from opportunity through order within the RedSky Project Information Management environment.
Governance changes introduced formal sales to order workflow controls and regularized management reporting cadence using live dashboards and automated alerts. The case study reports significant time savings and improved pipeline visibility following go live.
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IT Decision Makers and Key Stakeholders at Taperedplus
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Apps Being Evaluated by Taperedplus Executives
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