Stockholm, 113 51,
Sweden
Taxi Stockholm Technographics
Taxi Stockholm Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Taxi Stockholm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3360 Taxi Stockholm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Taxi Stockholm has purchased the following applications: Microsoft 365 for Collaboration in 2019, EpiServer CMS for Web Content Management in 2011, Mitel MiContact Center Enterprise for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Taxi Stockholm is running and its propensity to invest more and deepen its relationship with Microsoft , Mitel , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Taxi Stockholm revenues, which have grown to $212.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Taxi Stockholm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Taxi Stockholm Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Taxi Stockholm implemented Microsoft 365 to provide Collaboration capabilities across corporate communications, email, and document management. The public website references Microsoft 365, indicating organization-wide adoption of the Microsoft 365 suite for productivity and team interaction within the transportation company.
The Microsoft 365 deployment follows a cloud-first SaaS architecture and leverages standard Microsoft 365 functional modules such as Exchange Online for mail, Microsoft Teams for real-time communication and meetings, and SharePoint Online and OneDrive for document collaboration and content management. Governance and access control are aligned with typical Microsoft 365 administration practices, using Azure Active Directory and Microsoft 365 admin controls to manage identity, access, and policy for Collaboration workflows across office-based staff and corporate functions.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | EpiServer CMS | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, Taxi Stockholm implemented EpiServer CMS to manage its public website. EpiServer CMS is deployed as a Web Content Management platform to centralize site content, templates, and publishing across the company’s customer-facing digital channel. The implementation scopes the primary corporate web presence, consolidating page composition and media handling to present booking, service, and contact information to riders. The application name EpiServer CMS is the core content layer for Taxi Stockholm’s web experience and digital communications.
Configuration emphasizes editorial workflows, role-based authoring, and scheduled publishing consistent with Web Content Management practices for marketing and communications teams. Functional modules include content authoring, template-driven rendering, site structure management, and asset management, with controls for page publishing and SEO. Governance centers on centralized content ownership within communications, enabling approval workflows and standardized templates to maintain consistency across the website. The EpiServer CMS deployment supports Taxi Stockholm’s marketing and customer experience functions through centralized content operations and structured publishing processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel MiContact Center Enterprise | Call Center | CRM | n/a | 2018 | 2018 |
In 2018 Taxi Stockholm deployed Mitel MiContact Center Enterprise as its Call Center solution to modernize contact handling for commuter surges and complex dispatch scenarios. The implementation established redundant contact center capacity and a private cloud communications fabric to support phone, PC and mobile extensions across operations.
The technical footprint included a redundant Mitel MiContact Center Enterprise installation integrated with redundant Mitel MiVoice MX-ONE in a private cloud configuration. Mitel MiVoice Call Recording was implemented to record and save phone calls for threat and safety use cases, the Mitel InAttend phone operator application was provisioned for console and operator workflows, and the Mitel CMG reference system was configured as the contact management layer with an online catalog and user portal. PC phones and mobile extensions were part of the device estate to enable mixed endpoint handling.
Operationally the deployment targeted dispatch and customer service functions, introducing automated reporting and enhanced staff and resource planning capabilities. Governance included centralized contact management via the CMG catalog and operator workflow standardization through InAttend. Reported outcomes from the project included more efficient resource planning, automated reporting, and faster response times for high volume events.
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Taxi Stockholm
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Apps Being Evaluated by Taxi Stockholm Executives
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