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Taylor & Taylor Law Firm, P.A.
Location
12921 Cantrell Road Suite 205,
Little Rock, 72223, AR,
United States
Website
https://www.taylorlawfirm.com/
Phone
1 501-267-9808
Artw industry
Professional Services
Employee
Revenue

Taylor & Taylor Law Firm, P.A. Technographics

Taylor & Taylor Law Firm, P.A. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Taylor & Taylor Law Firm, P.A. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Taylor & Taylor Law Firm, P.A. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Taylor & Taylor Law Firm, P.A. has purchased the following applications: 8am LawPay (formerly AffiniPay) for AP Automation in 2019, Smith.ai 24/7 Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Taylor & Taylor Law Firm, P.A. is running and its propensity to invest more and deepen its relationship with 8am , Smith.ai , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Taylor & Taylor Law Firm, P.A. revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Taylor & Taylor Law Firm, P.A. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Taylor & Taylor Law Firm, P.A. Tech Stack and Enterprise Applications

Taylor & Taylor Law Firm, P.A. ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
8am Legacy 8am LawPay (formerly AffiniPay) AP Automation ERP n/a 2019 2019
In 2019, Taylor & Taylor Law Firm, P.A. implemented 8am LawPay (formerly AffiniPay) to address AP Automation and payment acceptance for its legal practice. The deployment targeted the firm level, aligning the cloud SaaS application with accounts payable and client billing workflows for a 15 person professional services firm. The implementation focused on standard AP Automation capabilities including electronic payment acceptance, card and ACH processing, reconciliation support, and basic transaction reporting. Configuration work emphasized merchant account setup, payment routing rules, and a reconciliation cadence to align electronic receipts with the firm’s billing entries. Operational coverage centered on the firm’s finance and billing functions, where 8am LawPay was configured as the primary payment capture and settlement layer for client invoices and retainer collections. The cloud deployment was integrated into day to day AP processes and invoice-to-payment workflows without named third party integrations specified. Governance changes included establishing payment handling procedures and reconciliation workflows to ensure postings and financial controls aligned with the firm’s billing cycle. Users reported that LawPay is simple to use and fantastic, reflecting an implemented solution oriented toward usability for small legal practices.
Taylor & Taylor Law Firm, P.A. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Smith.ai Legacy Smith.ai 24/7 Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Taylor & Taylor Law Firm, P.A. deployed Smith.ai 24/7 Live Chat on its website. Taylor & Taylor Law Firm, P.A. uses Smith.ai 24/7 Live Chat as its Chatbots and Conversational AI solution to provide continuous client-facing chat on public site pages. The deployment is implemented as an embedded website chat widget that captures inquiries, initiates scripted conversational flows, and persists contact information for follow up. Scope is focused on front-office client intake and reception functions for this 15-person professional services firm. Configuration emphasizes conversational routing, scripted intake workflows, and automated messaging to qualify prospects and collect client details prior to human handoff. Operational ownership sits with the firm s front-desk and intake staff, with administration handled through the Smith.ai 24/7 Live Chat configuration portal to align scripts with existing intake processes. Governance relies on defined handoff protocols and intake script versioning to ensure consistent responses and to preserve attorney intake procedures while extending coverage outside normal business hours.
Taylor & Taylor Law Firm, P.A. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Taylor & Taylor Law Firm, P.A. deployed Microsoft 365 to establish enterprise Collaboration capabilities for its 15-person professional services practice. The implementation created a cloud tenant that centralized firm-wide email, document management, and team collaboration to support attorneys and administrative staff. Microsoft 365 at Taylor & Taylor Law Firm, P.A. incorporates Exchange Online for email, SharePoint Online and OneDrive for document storage and version control, and Office applications for document authoring and review. Account and access governance was organized around centralized tenant administration and user licensing, and the firm is using Microsoft 365 on their website to align public contact and communication workflows with the firm’s internal collaboration environment.
Taylor & Taylor Law Firm, P.A. ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Taylor & Taylor Law Firm, P.A. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Taylor & Taylor Law Firm, P.A.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Taylor & Taylor Law Firm, P.A. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Taylor & Taylor Law Firm, P.A. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Taylor & Taylor Law Firm, P.A. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Taylor & Taylor Law Firm, P.A. Technographics
Taylor & Taylor Law Firm, P.A. is a Professional Services organization based in United States, with around 15 employees and annual revenues of $2.0 million.
Taylor & Taylor Law Firm, P.A. operates a diverse technology stack with applications such as 8am LawPay (formerly AffiniPay), Smith.ai 24/7 Live Chat and Microsoft 365, covering areas like AP Automation, Chatbots and Conversational AI and Collaboration.
Taylor & Taylor Law Firm, P.A. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as 8am, Smith.ai and Microsoft.
Taylor & Taylor Law Firm, P.A. recently adopted applications including Smith.ai 24/7 Live Chat in 2021, Fastly in 2021 and Amazon EC2 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Taylor & Taylor Law Firm, P.A.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Taylor & Taylor Law Firm, P.A.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Taylor & Taylor Law Firm, P.A. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.